Outreach Specialist
The Office of Neighborhood Safety is hiring for an Outreach Specialist. This position performs full performance social services work providing a full range of information, counseling, assistance, and advocacy for vulnerable and at-risk residents, including unsheltered homeless, veterans, and other affected groups.
Here’s what you can expect to do:
- Conduct community-based outreach to engage individuals, families and community members affected by violence and other social determinants of health.
- Build trusting relationships with impacted individuals and communities to offer ongoing support, intervention, and connection to necessary resources and long-term solutions and goals.
- Respond to highly charged situations by providing immediate support, conflict resolution, de-escalation and safety planning.
- Provide and coordinate assistance with agencies to help meet individual needs through prompt and consistent service delivery.
- For more information and essential functions, see our job description.
We have positions serving these two programs:
- The City of Saint Paul in Partnership with Ramsey County and Heading Home Ramsey is developing a new program called Familiar Faces. The Familiar Faces program will serve unhoused individuals in Downtown and the surrounding area who are frequent utilizers of emergency response. Familiar Faces will provide personalized, intensive support and service connections to address the unique needs of everyone within the "Familiar Faces" group. These positions are grant-funded. Funding is available through May 2026 with anticipation of refunding.
- Project PEACE is a gun violence intervention initiative led by the Office of Neighborhood Safety. Using a targeted, evidence-based approach, it connects impacted individuals to community-led programs and wraparound support services. Project PEACE was created as part of Saint Paul's Community-First Public Safety Commission to find community-driven solutions to violence. These positions are grant-funded. Funding is currently available and in year 2027 with anticipation of refunding.
*The hiring list created from this posting will also be used to fill future vacancies as they become available in this department.
Our Benefits: We offer competitive wages, and a variety of excellent benefits (Download PDF reader), including health insurance, retirement contributions and paid vacation and sick time.
Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.
Position Requirements
Successful candidates typically enter this role with four years of relevant education and work experience.
That path to qualification would typically include:
- Four or more years of work experience in housing advocacy, social services, counseling, and crisis intervention working directly with a population including unsheltered homeless, veterans, at-risk group members, and other affected groups.
Substitutions:
- Two or more years of post-secondary education in Public Safety, Emergency Management, Human Services, Public Health, or related degrees, or a closely related field may be substituted for up to two years of experience.
Must possess and maintain a valid Minnesota Class D Driver's License or equivalent out-of-state driver's license.
CPR/First Aid certification and NARCAN training or completion within 6 months of hire may be required. See job announcement for details.
How to Apply
- Submit a City of Saint Paul online application by the closing date.
- Upload or submit the following required document via the online application system. (Zip files and web links will not be accepted. Each uploaded attachment is limited to 10MB.)
- A resume
First time applying online? Read our How to Apply Online Guide.
Need technical support? For help with the online application, please call 1-855-524-5627.
Learn more about our Hiring Process
Provisional Employment: This posting is open to anyone who meets the position requirements. Provisional employees are not certified employees but are eligible to receive benefits on the first of the month following 30 days of employment.
Selection Process: Applicants who meet the minimum job requirements will be placed on a hiring list for consideration. Hiring Managers may interview/hire anyone from the list. You will be notified if you are invited to participate in the final selection process which may include an interview, job simulation, work sample submission, or other evaluation method.
Pre-Employment Screening: This position requires a driver’s license check, and a background check which may include criminal history, and employment history as a condition of employment. Candidates will be required to submit proof of education to Human Resources upon conditional job offer, if qualifying based on education.
Human Resources Contact Information:
Ellen Friedman at 651-266-6533
Email: ellen.friedman@stpaul.gov
The City of Saint Paul encourages individuals to apply for positions regardless of criminal history.
Veteran’s Preference: If you are a veteran and would like to receive Veteran’s preference in accordance with MN Statute 197.455, you must submit a photocopy of your DD214 preferably at time of application. Click here for more information.
Equal Employment Opportunity Statement: The City of Saint Paul is an equal opportunity/affirmative action employer. Veterans, women, persons of color, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply.
Employer
City of Saint Paul
Address
25 West Fourth Street, Suite 200 City Hall Annex
Saint Paul, Minnesota, 55102
Phone
651-266-6500
Website