Veterans Housing Case Manager II at Otto's Place

At Compass, EVERYONE DESERVES A HOME. 

Why Compass? Working for Compass is a way to make real, positive change in people’s lives. 

Compass Housing Alliance believes that everyone deserves stability, growth, and community and that can only be fulfilled when everyone has safe, affordable housing. Whether we work in direct service or in support of the mission in administration and operations, we’re all seeking to better our community. We’re looking to welcome people to our team that are passionate, skilled, and enjoy a little light-heartedness in their work environment. We recognize the value that different perspectives and cultures bring to the organization and consider the diversity of staff, guests, residents, and community partners to be an important asset. 

Operating at 15+ locations in Seattle, Auburn, Renton & Shoreline. 

ABOUT THE POSITION: The Veterans Housing Case Manager is a senior level position requiring a higher level of responsibility, applying advanced subject knowledge, and exercising significant independent judgment and initiative. The Veterans Housing Case Manager II is expected to share knowledge, function as a resource, and serve as a guide to other Veterans Case Managers in the agency. An incumbent in this position may work in either emergency or housing services. Those in emergency services work a caseload of individual program participants experiencing homelessness, many of whom have multiple barriers (i.e., serious mental illness, substance use disorders, chronic health conditions, frequent contact with law enforcement, etc.). They engage and develop relationships with participants and provide trauma-informed support services so that secure, stable, and permanent housing may be achieved. Those in housing services work a case load and provide trauma-informed case management services designed to prevent homelessness and stabilize housing for tenants. This includes assessment, documentation, information and referral, goal setting, and direct advocacy, cooperative case planning, collaboration with the King County Veterans Program and coordination of services. They assist and empower residents to make necessary connections with community and providers to stabilize their lives. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). 

ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for male-identifying individuals transitioning off the street by partnering shelter with 24/7 on-site support services, intensive case management, behavioral clinician, and housing navigation. In addition to services, we provide 122 separate sleeping areas, meals, laundry, and service pets.  

LOCATION: Pioneer Square Neighborhood (Seattle, WA) 

REPORTS TO: Case Manager Supervisor 

FLSA STATUS: Non-Exempt 

SCHEDULE: Monday-Friday 9:30am-5:30pm & Thursday 8:30am-4:30pm with monthly staff meetings on 1st Wednesday 

MEAL PERIOD: Paid (30-minutes) 

SALARY RANGE: $32.03 per hour (level II)  

FULL TIME BENEFITS INCLUDE: Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 12 Paid Holidays, Retirement Plan, Employee Assistance Program. 

QUALIFICATIONS: 

• A minimum of 2 years’ experience in a social/human service setting related to housing and homelessness, required. 
• A minimum of 3-4 years of case management experience if have no experience in a Compass program.  
• Education and experience that demonstrates competency with issues of housing insecurity, mental health, substance use, sexual assault and/or domestic violence, required. 
• Awareness and/or training around belonging, compassion, and meeting people where they are, desired. 
• Experience working in an environment where language may be a barrier, desired. 
• Current WA State Food Handlers Permit, desired (If not current, will be sponsored within 1-month of hire).  
• Certain positions will require driving-related qualifications. Driving related qualifications include Valid WA driver’s license, proof of car insurance, and a driving record that meets Compass standards.  

Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. 

HOW TO APPLY? 

Complete an application today at: Compass Housing Alliance - Veterans Housing Case Manager II at Otto's Place

EQUAL EMPLOYMENT OPPORTUNITY 

Compass Housing Alliance maintains practices and policies that eliminate barriers to equal employment opportunity and strives to ensure that applicants and employees are treated without regard to race, color, religion, creed, sex, sexual orientation, age, national origin, citizenship or immigration status, gender identity, genetic information, honorably discharged veteran or military status, marital status, status as a victim of domestic violence, sexual assault or stalking, political ideology, sensory, physical or mental disability, caste status, the use of a trained service animal by a person with a disability and all other groups protected by law. Compass’s policies and practices are intended to promote diversity and equal employment opportunity in all aspects of employment, such as: recruitment, selection, compensation, hours of work, work schedules, benefits, training, retention, promotions, demotions, transfers, advertising, layoff, and termination. All employees of the agency are required to comply with the provisions of these policies. Failure to do so may result in disciplinary action up to and including termination of employment. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org.