Executive Assistant
Overview
We are seeking a highly organized and detail-oriented Executive Assistant to provide comprehensive administrative support to our team. The ideal candidate is a proactive problem-solver with excellent communication skills and the ability to manage multiple priorities.
Key Responsibilities
- Send accurate and timely shipment tracking information to customers upon order fulfillment.
- Monitor order status updates and proactively communicate delays or changes to customers.
- Respond to customer inquiries related to order status and delivery timelines in a professional manner.
- Prepare, review, and send customer invoices in a timely and accurate manner.
- Track outstanding invoices and follow up on overdue payments in coordination with the finance team.
- Support special projects, event coordination, etc.
- Serve as the primary point of contact for vendor relationships, managing communications and correspondence.
- Maintain and update the company CRM system with accurate customer, vendor, and lead information.
Qualifications
- 4+ years of experience in an administrative, executive assistant, or office coordinator role. A Bachelor's degree in Business Administration or a related field will be accepted in lieu of prior work experience
- Strong written and verbal communication skills with a professional, customer-first attitude.
- High attention to detail and the ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite (Word, Excel, etc.).