Product Management Intern

Calyxo, Inc. was founded in February 2016 in collaboration with leading U.S. urologists who recognized the profound need for improved kidney stone treatment. Kidney stone disease is a common problem that is painful and consumes vast amounts of healthcare resources each year. We are focused on delivering innovative solutions to better meet the needs of kidney stone patients and transform the care of this condition.

Our Mission:

We are dedicated to improving care for patients with kidney stones by delivering paradigm-shifting solutions that enable urologists to safely, effectively and efficiently achieve unrivaled clinical outcomes.

Our Vision:

We envision a day when kidney stones are efficiently removed in a routine, one-time treatment, leaving behind only peace of mind for both patients and physicians.

Summary: 

We are seeking a highly organized and motivated Intern to support the next generation product UX test cycles and input voice of customer into the product design process occurring through summer. Over this fast‑paced 10‑week program, you will play a critical role in coordinating usability test operations, ensuring data quality, and enabling product and engineering teams to make informed design decisions. You will also help develop and maintain lightweight dashboards that track Early Market Evaluation (EME) and launch‑readiness metrics, including testing throughput, usability findings, issue severity, and mitigation progress, providing clear visibility into program status and follow‑up actions.

This internship is ideal for someone seeking hands‑on experience in UX research, research operations, product development, analytics, and medical device usability

In This Role, You Will:

• Support planning and execution of multiple usability testing cycles by preparing test scripts, session checklists, note‑taking templates, and maintaining the master usability test calendar.
• Stand up and maintain lightweight dashboards that track Early Market Evaluation (EME) throughput, usability findings, issue severity, ownership, and mitigation progress, providing regular visibility into testing outcomes and follow‑up status.
• Manage and maintain the central repository of usability artifacts, ensuring all test sessions are fully documented, accurately categorized, and easily accessible to Product, Engineering, and Design stakeholders.
• Attend and support usability test sessions, including note‑taking, observation logging, and coordination with external partners and internal team members.
• Assist with preparation of presentation materials and readouts for cross‑functional reviews, leadership updates, or milestone checkpoints as needed.

Requirements:

• Education: Currently pursuing a Bachelor’s or Master’s degree in Human‑Computer Interaction (HCI), UX Research, Cognitive Science, Biomedical Engineering, Product Management, or a related field, or equivalent relevant academic experience.
• Minimum 0 years experience
• Work location: Pleasanton, CA
• Travel: 25%
• Full time employment
• Required Hard Skills
  • Familiarity with usability testing or human centered design principles
  • Experience organizing, documenting, and synthesizing research or project data
  • Ability to build and maintain lightweight dashboards or trackers to monitor Early Market Evaluation (EME) throughput, usability findings, issue severity, ownership, and mitigation progress
  • Experience working with structured data using tools such as Excel or Google Sheets (e.g., tables, filters, basic formulas, pivots)
  • Exposure to UX or research tools such as Figma, Notion, Airtable, Miro, Qualtrics, Power BI, or similar tools (academic or project experience acceptable)
• Required Soft Skills
  • Strong written and verbal communication skills
  • Excellent attention to detail and organizational skills
  • Ability to collaborate effectively with cross functional teams
  • Analytical thinking and problem solving skills
  • Ability to follow instructions, manage multiple tasks, and execute in a fast paced environment
• Computer / Technology Competency
  • Proficiency with Microsoft Office tools (Excel, PowerPoint, Word) or Google Workspace, and comfort learning new software tools and systems as required. Exposure to basic programming or scripting relevant to data analysis or research workflows (e.g., Python, SQL, R, or similar), gained through coursework, projects, or internships
• Physical Requirements
  • Ability to sit or stand for extended periods while working at a computer, attend meetings, and perform standard office‑based tasks. 
• Compliance with relevant county, state, and Federal rules regarding vaccinations.

Preferred Qualifications:

• Coursework or experience in usability testing or human‑centered design.
• Familiarity with tools like Figma, Notion, Airtable, Miro, Qualtrics, or similar.
• Working knowledge of data analysis or dashboarding tools such as Excel (advanced formulas, pivots), Google Sheets, Power BI, Tableau, Airtable, or similar platforms