Economic Mobility Senior Manager

Job Summary

This position is open until filled; however, to ensure consideration applications should be submitted by March 19, 2026, at 4:30 p.m.

 

We are seeking an innovative, strategic, and mission-driven Economic Mobility Senior Manager to lead transformative programs within our Resident Services department. This role oversees complex initiatives designed to enhance the quality of life for residents, promote social and economic self-sufficiency, and expand access to meaningful workforce development opportunities. The Economic Mobility Senior Manager will guide a dedicated team in assessing resident needs, delivering financial and employment supports, and driving programs that foster upward mobility for individuals and families across King County. With responsibility for program operations, budgeting, contracts, policies, and grant development, this leader will ensure our services are responsive, well-managed, and aligned with our commitment to economic empowerment.

King County Housing Authority (KCHA), an independent municipal organization, is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link.

Essential Functions

• Manages programs which includes delivery and service quality, evaluating and recommending changes, monitoring reports and data analytics, policy development and making recommendations.
• Develops working relationships with external community partners and stakeholders; represents the Authority through meetings and speaking engagements, networks, and collaborates; ensures quality services and access for residents.
• Creates and implements program policies, work plans, program proposals, department initiatives, facilitates workgroups, and assesses resident and community needs; leads and facilitates projects, workgroups, and teams to complete department and Authority initiatives and work plans.
• Manages contracts including procurement and Request for Proposal (RFP) development; reviews proposals, negotiates terms, develops scope and budget, and monitors contract performance.
• Coordinates with other Authority department staff on interdepartmental efforts related to projects; facilitates high quality services to residents during same projects.
• Responds to complex resident situations including but not limited to: problem solving around escalated issues, providing consultation and making recommendations to staff and colleagues, and providing referrals.
• Oversees budget including development; monitors finished department and agency initiatives and work plans.
• Recruits and selects department personnel; assigns, directs, trains, and inspects the work of staff; rewards, disciplines, coaches, counsels, and evaluates staff performance. 

Qualifications and Competencies

Required Qualifications:

Bachelor's degree in social work, sociology, workforce development, or related field AND

Considerable experience in workforce development, financial capability, low-income/affordable housing, and/or community development., OR

An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.

Required Knowledge, Skills and Abilities:

• Understands technical aspects of the position and continuously builds knowledge, keeping up to date on the substantive and procedural aspects of the position including comprehensive knowledge of:
  • Knowledge of economic mobility frameworks and regional labor market trends.
  • Existing subject matter expertise related to economic mobility and opportunity and ability to quickly expand understanding of additional content areas such as housing and community development, health and well-being, and workforce development, justice and public safety, financial security, and other related topics.
• Experience supervising staff including coaching and mentoring to support employees in achieving Authority and individual goals; demonstrated ability to provide strong leadership in a dynamic, highly regulated work environment.
  • Proven success in building productive and engaged work teams with a focus on mentoring and nurturing staff development.
• Strong critical-thinking skills; ability to evaluate information, implement timely decisions and make recommendations.
• Exceptional program management skills including the ability to prioritize and handle multiple projects simultaneously.
• Communicates plans and activities with leadership, colleagues and staff in a manner that supports strategies for involvement and accomplishment of mission and outcomes via multiple methods.
  • Humility, straightforward communicator, a high degree of intellectual curiosity, and the ability to give and receive compassionate and constructive feedback.
  • Analyzes and develops effective policies and procedures.
  • Presents proposals and recommendations clearly, logically and persuasively.
  • Interprets and explains complex data analyses and research findings for technical and non-technical audiences.
• Skilled in developing trust among members of the community, residents, stakeholders, and employers while leveraging opportunities for collaborative problem-solving and partnerships.
• Cultural sensitivity and competency, which is essential in serving economically disadvantaged, diverse populations, including homeless and special needs households, with a particular focus on households that often fall through the community-based safety net.
• Utilizes excellent time management and problem-solving techniques, and use of professional judgment in complex situations.
• Proficiency with MS Office to include Word, Excel, Outlook, and database software; familiarity with current system and suite of accessory software tools (i.e. Adobe, DocuSign, OnBase).

Special Requirements:

• Consent to and pass a driver's and criminal records background check.
• Must possess a valid driver's license to regularly travel between work sites as required or have an alternative reliable mode of transportation. Must have an acceptable driving record at time of appointment and throughout employment.

Position Information and Application Process

Application Requirements: To be considered for this opportunity, you must:

• Complete the online application profile in its entirety. 
• Upload a cover letter that addresses your interest in the position and how your experience and education qualify you to perform the essential functions listed in the job announcement. (Letter) 
• Upload a detailed résumé of all educational and professional experience. (résumé)

Salary & Benefits: 

Salary range is $120,700.00 to $168,978.00 with a midpoint of $144,839.00. New hires typically receive between minimum and midpoint; however, we may go slightly higher based on experience, internal equity and market. Salary is negotiable. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available. For more details regarding KCHA comprehensive benefits, please visit our benefits page. 

Work Environment: 

After initial onboarding, this role will have the opportunity to work remotely in accordance with the KCHA's flexible work arrangements; however, remote work conditions will be reviewed on a regular basis based on business and program need. The ability to report to the Central Office in Tukwila will still be required on occasion. Some local travel may be required to support KCHA business needs. 

Physical Requirements: 

Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel and occasionally requires standing, walking and reaching with hands and arms; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Equal Opportunity:

King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.