Case Manager

Horizon House, Inc. is a nationally recognized provider of services to adults with support needs due to developmental disabilities, behavioral health issues, and substance abuse. Horizon House is Pennsylvania’s oldest psychiatric rehabilitation agency. Since 1952, we have been dedicated to helping people with mental illness, drug and alcohol addictions, developmental/intellectual disabilities, and homelessness to stabilize their lives and to help them live as independently as possible in the community. With over 100 locations throughout South and North Eastern Pennsylvania and the state of Delaware, Horizon House provides services to a diverse population focusing on individual strength and choice.

Purpose:
• To provide engagement and case management support including home-based visitations and other services within the 
Philadelphia community. Approximately 75% of work is in the community.
• Interact with members of the multidisciplinary team to ensure that participants receive the individualized services 
designed to help them successfully maintain their permanent housing.
• To provide services in compliance with contract and Agency regulations. 
Supervision Received:
• Receives direct supervision from the Team Leader.
Supervision Exercised:
• N\A
Qualifications:
• Bachelor’s degree with concentration in sociology, social work, psychology, gerontology, anthropology, criminal justice, 
theology, nursing, counseling or education; or a high school diploma plus a minimum of 12 college credit hours in 
sociology, social welfare psychology, gerontology; or other social science plus (2 years of mental health direct care 
experience; or any combination of experience, education or training that would provide the level of knowledge, skill and 
ability required by CBH standards.
• Must be able to communicate both verbally and in written form with every level of the behavioral health system and 
maintain effective professional relationships with associates in the Agency/community at large.
• Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental 
illnesses and respect for participant rights and personal preference in treatment are essential. 
• Ability to work independently and as part of a focused team. 
• Working knowledge of Outlook, MSWord and Excel. 
• Ability to maintain daily productivity standards.
• Fee-for-service and electronic health record experience strongly preferred.
• Must possess a valid driver's license with an acceptable driving record. 
Scope:
• Frequent talking and listening. 
• Requires the ability to lift 25 pounds, carry, fold, kneel, reach, stack, stoop and bend which may include direct 
intervention with participants. 
• Possess manual dexterity and fine motor skills. 
• Must be available for local travel and possess a valid driver’s license with an acceptable driving record. 
• Must carry a mobile phone during scheduled working hours and scheduled on-call services. 
• As essential personnel, may be required to report to work during emergencies including inclement weather. 
• Requires crisis intervention and availability to respond in emergency situations.

Horizon House, Inc. is an Equal Opportunity Employer