Capital Markets - Lock Desk Specialist
AD Mortgage is a leading nationwide mortgage lender with over 20 years of experience delivering residential and commercial loan solutions. With a team of 500+ professionals across the U.S., we proudly provide A+++ service in more than 45 states. Our success is driven by innovation, collaboration, and a commitment to excellence.
Don’t miss your chance to join our team!
The Lock Desk Specialist is responsible for managing the daily interest rate lock process for all mortgage loan channels (e.g., Retail, Correspondent, Wholesale). This role ensures the accurate, timely, and compliant locking of interest rates to mitigate risk and maximize profitability for the company, serving as a critical liaison between the Capital Markets team, Sales team, Loan Officers and Operations staff. *This will be on site in Troy from 10:00 AM to 7:00 PM EST.
Key Responsibilities:
- Rate Lock Management:
- Process, review and execute rate lock requests, relocks, extensions and modifications accurately and efficiently in the loan origination system
- Ensure all rate locks adhere to company policies, investor guidelines and regulatory requirements.
- Pricing and Communication:
- Verify and confirm loan pricing, ensuring accurate loan-level price adjustments and other fees are applied.
- Act as the primary point of contact for Loan Officers, Processors and Underwriters for all rate lock and pricing inquiries, providing excellent client service.
- Data Integrity and Reporting:
- Work closely with the rate sheet pricing team to ensure that loans are priced correctly in the loan origination system and physical rate sheets.
- Maintain and update lock desk procedures and guidelines. Ensure all activities are in compliance with regulatory requirements and internal risk management policies.
- Run quality control of the lock pipeline to ensure no data inconsistencies, potential errors, and if found work, with the appropriate parties to resolve them promptly.
- Ensure compliance with all agency and investor guidelines, policies, and procedures related to loan sales and securitization.
Qualifications:
- Experience: 1-3 years of experience in the mortgage industry, specifically within a Lock Desk, Secondary Marketing, or Capital Markets function is preferred.
- Communication: Exceptional written and verbal communication skills, including phone calls, with the ability to clearly and concisely explain complex pricing and policy issues.
- Knowledge: Strong understanding and appreciation of mathematical concepts.
- Analytical Skills: Excellent attention to detail, strong organizational skills, and the ability to work accurately and efficiently under pressure in a high-volume, deadline-driven environment.
What We Offer:
- Paid time off (PTO) and dedicated sick days
- Comprehensive medical, dental, and vision coverage
- Paid volunteer hours for community involvement
- Life insurance, short-term disability, and long-term disability
- Health Savings Account (HSA) options
- 401(k)
- Paid training and career development
- Complimentary grab-and-go snacks
- Career Growth: As part of a growing and evolving community, you’ll have opportunities to advance your career, take on new challenges, and make a meaningful impact
- Company Culture: Inclusive, supportive company culture where you are not a number, but a voice that's heard and brings value.
📍This is an on-site position only at our office in Troy, Michigan. Monday through Friday, 10:00 AM to 7:00 PM EST.
Join Us: Explore our social media to get a sense of our rich corporate culture.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.