Visitor Information Specialist (Temp./On-Call)

Responsible for greeting all Visitors Center guests and providing comprehensive information on Georgetown to assure a quality experience and to encourage repeat visitation. Evening and weekend work is required.

Applicants should submit a cover letter & resume.

ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills.  This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required.  The job description does not constitute an employment agreement and is subject to change at any time by the employer.  Essential duties and responsibilities may include, but are not limited to, the following:

Greets all visitors and provides comprehensive information to ensure a quality experience in Georgetown.

Assists with incoming calls as needed, recording requests for information, and forwarding to the appropriate person.  

Assists with the processing of incoming brochures and assembles goody bags as required.

Handles retail sale items in the gift shop portion of the Visitors Center.

Acquires knowledge regarding Georgetown's history, visitor attractions, hotels, restaurants, etc., and is familiar with all collateral material and merchandise in the Visitors Center.

Assists in maintaining the Convention & Visitors Bureau (CVB) general phone line.

Assists with special events and activities.

Performs other duties as assigned.

MINIMUM QUALIFICATIONS: 

Education, training, and Experience Guidelines

High school graduate or equivalent. Six (6) months of customer service or public contact.  OR Any combination of experience or education to meet the minimum qualifications. Cash handling skills preferred.

LICENSES AND CERTIFICATION REQUIREMENTS

Valid Class "C" Texas driver’s license required. Out-of-state license holders must have a valid license and provide a three-year driving history upon contingent offer.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Standing, walking, sitting, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, vision, hearing, talking, crouching, bending, use of foot controls

Schedule: This position is offered on a temporary, on-call basis, with hours and scheduling dependent on departmental needs.

Hiring Range: $15.11 - $18.93, hourly.

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