Complaint Specialist
Complaint Specialist
Rhythm Express is seeking a motivated and detail-oriented Complaint Specialist to support product quality and regulatory compliance through accurate documentation and oversight of product complaints of a class II medical device. The ideal candidate will have experience in quality/manufacturing or a 4-year degree in an applicable field and is someone who enjoys learning and stepping into new challenges in a fast-paced environment. This is a transitional position that begins with a focus on Failure Analysis (FA) complaint data entry and organization, then expands into ownership of the complaint handling system ensuring compliant closure of records, while supporting system and process improvement initiatives. Experience in an FDA QSR environment, as well as complaint handling and/or risk management is a plus.
We are a leading provider of remote cardiac monitoring services with offices in Arden Hills, MN, Dallas, TX, and Memphis, TN. We have been named by Inc. Magazine as one of the fastest growing private companies in America for three consecutive years. Our Rhythm Express RX-1 mini is the smallest and most advanced one-piece mobile cardiac telemetry (MCT) device on the market. We offer a collaborative and inclusive work environment where personal initiative, development, and learning are highly valued. We provide excellent benefits including medical, dental, and vision coverage, pet insurance, 401(k), paid time off, and generous stock options.
This is an on-site position based at our Arden Hills location. Our office is centrally located with nearby access to I-694, Snelling Ave, and I-35W. This facility includes natural light, high-efficiency filters, and UV sterilization to reduce pathogens in the air to keep employees safe.