Quality Engineer, II

Remote Work: No

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

Designs, implements, and maintains quality assurance protocols and methods. Designs methods and procedures for inspecting, testing and evaluating the precision and accuracy of components and finished products. Demonstrates good knowledge of products/components within assigned area to anticipate and prepare for possible non-conformances.

Responsibilities:

• Takes initiative to gather data to investigate and analyze root cause for potential non-conformances of moderate scope
• Works with Engineers with the design of business and operational processes to support quality execution against key performance metrics
• Regularly monitors/reviews business and operational processes to evaluate for continuous improvement opportunities
• Acts as advisor to less senior technicians and/or engineers/suppliers in vetting non-conformities, cooperations with technical support and design engineering and product quality on product improvements
• Completes audit training, as required
• Establish weekly, monthly matrix and follow up actions with following effectively measurement system
• Manages customer survey responses and drives actions to increase customer's satisfaction
• Works with Service escalation team on individual projects including projects outside of repair centers

Qualifications:

Required: 

• Bachelor's degree or equivalent combination of education/vocational qualification and experience required
• 2+ years experience

Preferred: 

• Problem solving and analytical ability
• Knowledge of job-related policies and procedures as well as corporate policies and procedures
• Strong computer skills
• Effective communication and collaborative skills

Work for a company that cares, offers a growth environment, and a culture of respect, inclusion and recognition – our front-line workers have an average 7-year tenure!

• Healthcare, Dental & Vision, Tuition Reimbursement
• 401k with Company Match
• Quarterly Cash Incentive Opportunity
• 20 Days Starting PTO
• 2 Floating Holidays and Paid Volunteer Time Off
• Annual Shoe Allowance and free Company Apparel