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Valet Bike Parking Coordinator

Valet Bike Parking Coordinator

 


 

POSITION OVERVIEW

Valet Bike Parking is a secure bike parking service that allows riders to safely park their bikes with a reliable attendant and enjoy their event worry-free. The Valet Bike Parking (VBP) Coordinator will be the Team Lead for Local Motion’s seasonal VBP  team. The VBP Coordinator’s responsibilities include setting up, working at, and breaking down VBP at public and private events in the Burlington area. The VBP Coordinator also maintains the behind-the-scenes organization needed to keep the Valet Bike Parking program running smoothly throughout the season, including organizing our dedicated volunteers, scheduling staff for events, and ensuring data is collected in a timely manner. The VBP Coordinator will also assist with managing volunteers for Local Motion’s other seasonal work.


 

Local Motion requires all positions to continually carry out and evaluate Diversity, Equity and Inclusion (DEI) principals and projects as part of their work. Learn more about Local Motion’s commitment to DEI here


 

RESPONSIBILITIES:

Responsibilities include, but are not limited to:


 

  • Be the main point of contact for seasonal staff, volunteers, and event producers.
  • Work with event producers to confirm dates, times, and locations and respond to requests for new and/or additional events throughout the season.
  • Accurately create and maintain VBP’s Schedule Spreadsheet with details including event dates, times, locations, event contact person details, as well as staff and volunteers scheduled to work each event.
  • Work with Operations and Human Resources Manager (OHRM) to train and schedule seasonal VBP staff.
  • Ensure that event log sheets are completed for each event, tally data weekly, and update VBP Spreadsheet with stats.
  • Request invoices from LM’s Bookkeeper according to each customer’s VBP Agreement.
  • Maintain VBP equipment and storage facility in an organized, efficient way.
  • Develop or update, implement, and document a manual that includes a plan for VBP set-up for every scheduled event venue.
  • Update VIBE program participant lists weekly and print copies for binders.
  • Consider efficiencies to workflows and procedures, and work with year-round LM staff to implement. 
  • Assist Operations & Human Resources Manager (OHRM) with recruiting volunteers, training volunteers, and ensuring volunteer retention by creating the best possible volunteer experience.
  • Maintain the SignUp volunteer platform with accurate events, dates, and times.
  • Create and Maintain the volunteer Google calendars for Valet Bike Parking, the Bike Ferry, and other volunteer activities.
  • Monitor SignUp for cancellations and changes, making updates to the Google Calendar and communicating changes to the appropriate staff as needed.
  • Be the point person for volunteer inquiries, and reply to volunteer communications with patience and kindness, working to find mutually beneficial solutions, in a timely manner.
  • Maintain accurate records of volunteer hours, both for internal tracking and external partners.
  • Prepare accurate and timely volunteer reports for our City Market partnership twice per month. 

 

AT VBP events when working as the VBP Staff:

  • Organize supplies for events.
  • Drive Local Motion’s van to the event and set up racks, tables, and supplies, following our established procedures.
  • Act as the point person for the duration of the event.
  • Support 1-5 volunteers during the event.
  • At the conclusion of the event, take down racks, tables, put supplies away, and return the van to its designated parking spot. 
  • Complete summary report at the end of the event.
  • Engage customers in Local Motion’s mission and encourage donations.


 

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. 


 

REQUIRED QUALIFICATIONS

  • Friendly, positive, and helpful attitude with excellent verbal and written communication skills. 
  • Ability to lead staff and volunteers with respect,  ensuring LM’s values are upheld.
  • Attention to detail. 
  • Evening and weekend availability with Fridays required.
  • Excellent organizational and time management skills, ability to meet deadlines.
  • Ability to take initiative and work independently, and enthusiasm to work as a part of a team as well.
  • Ability to remain calm & positive in a busy, unpredictable work environment.
  • Ability to lift 30 pound bicycles onto bike racks, maneuver e-bikes and cargo bikes, and set up metal bike racks at events. 
  • Proficiency using Google Suite including Google Calendar and Google Sheets.
  • Valid driver’s license, and comfortable driving an equipment van (training provided).
  • Willing to work outside in all weather conditions, for up to 8 hours at a time. 
  • Understanding, enthusiasm, and appreciation for the mission and operations of Local Motion. 
  • Basic bicycle maintenance skills are helpful, including filling tires and flat fixes.


 

HOURS / SCHEDULE

Administrative work can be done on a flexible schedule and from a flexible working location as long as deadlines are met and responses to requests are timely.  VBP events take place on weekends and evenings including every Friday. The VBP Coordinator will work with a small team of VBP staff to ensure coverage at all VBP events during the April-October season.   Hours will range week to week based on our event schedule with 1-3 events planned most weeks. Admin hours will be approximately 2-4 hours per week. This role is hourly, part-time, and seasonal from mid April-October. Depending on the applicant's strengths, interests, and schedule, this role could fit well with another seasonal position at Local Motion. Friday availability required.



 

WAGE

Wage range is $19-$23 per hour, commensurate with experience. Other benefits include company discounts on bike merchandise, and access to an Employee Assistance Program.


 

REPORTING

This position reports to:  Operations & Human Resources Manager


 

TO APPLY

Send your resume and cover letter to jobs@localmotion.org with “Valet Bike Parking” in the subject line. 


 

About Local Motion

Local Motion is Vermont's statewide advocate for active transportation, vibrant communities, and safe streets. Based in Burlington Vermont, we work at the local and state levels to support better roads and trails for biking and walking, teach bike skills training programs for children and adults, collaborate with government to improve on-road safety, and inspire and support local advocates across Vermont to become leaders for better biking and walking in their communities.  We also rent bikes to the public at our Trailside Center and operate the Island Line Bike Ferry connecting the Burlington area to the Champlain Islands. 


 

We strive for an inclusive work environment where each person feels welcomed, respected, supported, and valued as a team member.  Join Local Motion and help us make it safe, accessible, and fun for everyone to bike, walk, and roll in Vermont!




 

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Local Motion is an Equal Opportunity Employer. 

We are actively seeking candidates who will contribute to the diversity and excellence of the organization.  Please consider applying for this position even if you do not meet all the qualifications or currently possess the preferred skills and knowledge. The hiring committee values a wide range of experience and training related to this position.