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Technical Program Manager

Infyshine Incorporation
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Title: Technical Program Manager

Location: Toronto (hybrid model)

Duration: Long term

 

Role Scope & Responsibilities

  • Role functions as a Technical Program Manager (TPM).
  • Responsible for:
    • Managing timelines, dependencies, and risks.
    • Driving cross-functional programs to completion.
    • Communicating with engineers, product teams, business stakeholders, and senior leadership (VP-level and above).
  • Will support 27 globally distributed scrum teams.
  • Embedded within the Marketing Technology PMO, which currently sits under the Engineering organization.
  • Programs include:
    • Performance Marketing (Paid Marketing)
    • CRM / Customer Marketing
  • Deliverables impact products, platforms, and communications reaching ~130M active users.

Work Model

  • Hybrid – Toronto, Canada
    • Current: 1 day/week in office
    • Future: Expected to move to 3 days/week once the new office opens

Must-Have Skills (Non-Negotiables)

  1. JIRA
    • Mandatory; must be clearly listed on the resume.
  2. Strong Communication Skills
    • Comfortable engaging with senior leadership and technical teams.
  3. Proven Program / Project Management Experience
    • Demonstrated experience driving large, cross-functional, technical product initiatives.

Required & Preferred Skills

Required

  • Strong understanding of Agile & Scrum methodologies.
  • Experience working with:
    • Engineers
    • Product launches
    • Web-based applications and platforms
  • Ability to manage:
    • Agile planning
    • Dependencies
    • Risk mitigation
    • Stakeholder communication

Preferred / Nice-to-Have

  • Software or Engineering background (degree preferred but not mandatory).
  • Experience delivering web-based software products (front-end & back-end).
  • Familiarity with:
    • Airtable
    • Monday.com
    • GGL tools
    • SQL (basic understanding)
  • Digital Marketing / Marketing Technology exposure (nice to have, not mandatory).

Not Preferred

  • Pure hardware or mechanical engineering backgrounds without strong software/web product delivery experience.

Technical Fluency Expectations

  • No coding or code reviews required.
  • Expected to:
    • Understand engineering estimates at a high level.
    • Support bug triage, release coordination, and experiment tracking.
    • Coordinate with analytics and engineering teams post-release.
  • Must translate technical progress into business-friendly communication.