Account Manager

North Star Diagnostic Imaging is looking for an Account Manager to join our team. This person will operate as the lead on all critical referring physician accounts.  The focus of this vital role is to manage the relationship with the referring physician by creating a positive working relationship. The Account Manager is responsible for addressing referring physician issues and responding to questions.   

The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new referring physician offices. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. 

Responsibilities: 

• Oversee customer account management – Includes developing new business along with maintaining positive working relationships with current referring offices.
• Collaborate cross-functionally – Work closely with the office team members to achieve high levels of customer service while keeping referring offices satisfied and engaged.
• Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.

Requirements: 

• Bachelor's degree in Business, Sales or related field
• Strong verbal and written communications skills
• Excellent listening, negotiation, and presentation abilities
• Familiarity with CRM software preferred
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Driving required for this role

Salary Expectations:

•  
  • $70,000
  • Plus bonus opportunity up to $15,000