Banking Customer Service Intern

Customer Service Representative Summer Intern

Location: Mount Pleasant, SC (IN PERSON - no remote)
Company: Fellowship Home Loans
Type: Summer Internship (Part-Time / Full-Time Available)

Overview

We are looking for a friendly and professional Customer Service Intern to assist with client communication and application support. This role focuses on warm outreach and client follow-up . You will be speaking with prospective clients who have already expressed interest.

Responsibilities

• Reach out to incoming leads and schedule consultations
• Assist clients with mortgage applications
• Follow up with clients to collect documents and updates
• Maintain accurate notes in the CRM system
• Provide professional customer support via phone, text, and email
• Coordinate communication between clients and loan officers
• Help maintain an organized client pipeline

Qualifications

• Strong communication and people skills
• Comfortable speaking on the phone
• Organized and detail-oriented
• Professional and dependable
• Interest in finance, real estate, or customer service is a plus

What You’ll Gain

• Hands-on experience in financial services
• Professional communication training
• Sales and client management skills
• Exposure to the mortgage industry