Operations Intern

12‑Week Paid Internship

Operations Intern – Carmines & Virgil’s Real BBQ  

For more than 35 years, Carmines and Virgil’s Real BBQ have welcomed guests into dining rooms filled with warmth, energy, and tradition. From NYC and Washington, D.C., to Las Vegas, Atlantic City, and the Bahamas, our restaurants have become beloved destinations for guests seeking generous portions, heartfelt hospitality, and memorable celebrations. 

This immersive internship provides a rare opportunity to experience every side of a top-performing restaurant group. Interns will work directly with restaurant management and our support office teams to understand how high-volume hospitality operations run successfully every single day.  

This program combines hands-on floor experience, operational training, departmental rotations, and leadership exposure to help you build a well-rounded restaurants' hospitality background. 

What Makes Us Different  

At Carmines and Virgil’s, we believe hospitality is a craft. Our restaurants thrive in high‑volume, high‑energy environments where teamwork and passion define the guest experience. What truly sets us apart is our dedication to:  

Authentic, high‑quality food made in-house with care  

Operational reliability across some of the busiest restaurants in the U.S.  

Celebratory dining experiences that create lifelong memories  

A people-first culture where staff grow, learn, and flourish  

This internship places you at the heart of that mission. 

About the Role: 

Operational & In‑Restaurant Rotation: 

Work alongside FOH and BOH leadership to learn the full scope of restaurant operations 

Assisting in supervising hosts, servers, bussers, runners, and bar teams during active shifts  

Participating in opening and closing procedures, including checklists, setup, and readiness 

Helping resolve guest concerns and participating in service recovery to maintain exceptional guest satisfaction  

Monitoring service flow and communicating with Management to ensure seamless execution  

Assist with training new employees in service standards and policies 

Support Office Rotations: 

Gain exposure to the business side of hospitality as you rotate through: Process Improvement & Documentation Support the creation, review, and updating of Standard Operating Procedures (SOPs) Participate in training audits. 

Human Resources/Recruiting: Recruiting, compliance, scheduling, employee relations 

Training & Development: Learning training cycles, onboarding structure, development materials 

Digital Marketing: Guest engagement, promotions, content needs, brand voice 

Special Events & Catering: Private dining coordination, event service standards, logistics 

We are looking for driven, motivated candidates who demonstrate: 

Strong communication and customer service skills 

Ability to multitask and work in a fast-paced environment 

Analytical thinking and problem-solving skills 

Strong organizational skills and attention to detail 

Proficiency in MS Excel is a plus 

Positive attitude and willingness to learn 

Passion for hospitality, supply chain management and process enhancement 

What You’ll Gain  

By the end of this internship, you’ll walk away with:  

Hands-on supervisory experience in high-volume restaurant operations  

Exposure to multi-unit corporate restaurant systems and operational structure  

Training in service standards, guest experience strategies, and brand culture  

A deep understanding of FOH/BOH collaboration  

Direct mentorship from seasoned restaurant and corporate leaders  

Real-world experience that fast-tracks candidates for future management roles