Resort Manager

Resort Manager – Devil’s Backbone Adventure Resort
Matewan, West Virginia

Devil’s Backbone Adventure Resort is seeking an experienced, hands-on Resort Manager to lead daily operations at one of West Virginia’s premier ATV lodging providers. 

Ideal Candidate

We are seeking candidates who are genuinely interested in living and working in West Virginia, whether relocating to experience the state’s natural beauty and outdoor lifestyle, or returning home to their roots. This role offers the opportunity to build a rewarding career with a growing, dynamic resort operation that has a vision for future expansion and to be a part of a truly unique destination in the Mountain State. The ideal candidate is energized by small-town community, Appalachian hospitality, and an active, outdoor-focused way of life. This role is ideal for a strong leader who thrives in a fast-paced resort environment and is passionate about hospitality, operations, and team development.

About the Resort
Located directly on the Hatfield-McCoy Trail System, Devil’s Backbone Adventure Resort offers 47 cabins, 40 RV sites, and camping, along with two on-site restaurants, two pools, retail, and rider-focused amenities. Our guests expect high standards, smooth operations, and unforgettable experiences.

Key Responsibilities

Oversee day-to-day resort operations across lodging, amenities, retail, and food & beverage

Lead, train, and motivate department managers and staff

Ensure exceptional guest experiences and prompt resolution of issues

Maintain safety, cleanliness, and operational standards across the property

Manage schedules, staffing levels, and operational workflows

Coordinate with ownership and corporate leadership on performance goals and improvements

Work with corporate leadership to monitor budgets, expenses, and operational efficiency

Qualifications & Essential Skills

Previous resort, hotel, or hospitality management experience required

High school diploma required; college degree in business, hospitality, or hotel management preferred.

Strong leadership, communication, and problem-solving skills

Comfortable in a hands-on, outdoor, and guest-facing environment

Experience managing multiple departments and seasonal staff

Ability to work weekends, holidays, and peak seasons as needed

Working knowledge of common resort and hospitality technologies, including property management systems (PMS), point-of-sale (POS) systems, scheduling and timekeeping software, and basic accounting platforms is preferred

Ability to troubleshoot basic IT and technology issues and coordinate with vendors or corporate support for system outages, upgrades, or technical concerns

Why Join Us

Leadership role at a growing destination resort

Competitive compensation based on experience and education

Opportunity to shape guest experiences and resort growth

Dynamic work environment in the heart of ATV country

Health, vision, and dental care benefits

Paid holidays and vacation time

Eligibility for performance-based bonuses tied to operational, financial, and guest satisfaction goals

Apply Today
If you’re ready to lead a high-energy resort and make a real impact, we’d love to hear from you!