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                                            CDTFA is looking for a 

                                              TAX TECHNICIAN I

Under the close supervision of the Business Taxes Administrator (BTA) I, the Tax Technician (TT) I performs the less complex technical duties and support functions for the unit. This may include, but is not limited to, applying laws, rules and policies relating to the California Department of Tax & Fee Administration’s (CDTFA) programs, issuing permits, performing account maintenance, initiating contact with taxpayers about delinquencies, accessing taxpayer information, processing incoming and outgoing mail, which may include payments, and sensitive or confidential mail and/or material. Travel may be required up to five days of the time for training purposes.

 

The ideal candidate should:

  • Be able to review and analyze taxpayer information & apply processes.
  • Have the ability to learn & apply the laws, rules and policies, and assisting in issuing permits.
  • Have the ability to also perform account maintenance duties with accuracy; involving the rules of proper filing & maintenance.
  • Have good communication skills in initiating contact with taxpayers & through the Customer Service Center regarding billings & delinquencies; having knowledge to thoroughly explain tax rules & regulations.
  • Possess knowledge of handling confidential mail and/or material.