Claims Specialist

Claims Specialists (CS) in Field Offices play a vital role delivering
Social Security benefits and services to the public, both in-person and
over the phone. As a CS, you conduct interviews to obtain, clarify and
verify information for initial eligibility for various benefits. In addition,
you resolve discrepancies, clarify issues, and make final decisions
for initial and post-entitlement benefits and payments; adjudicate
entitlement or disallowance actions; and use SSA’s computer systems
to access and update claims information.
REQUIREMENTS & QUALIFICATIONS
To qualify, you must be a U.S. citizen and have excellent
communication and people skills. We consider additional
qualifications such as experience, education, or a combination of
experience and education. Visit the link or scan the QR code below to
read the qualifications for this position and other entry level positions:
Entry Level Position Qualification
(https://www.ssa.gov/kc/forms/Qualifications_for_Entry_Level_
Positions.pdf)