Retail Asset Protection Intern

Position Summary:

Are you curious about solving complex business challenges for a leading convenience retailer?  Do you have a passion for cross functional collaboration?  Then you may be the perfect addition to our team! 

Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members.  You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

The Retail Asset Protection (RAP) Intern provides support to the Operations Services – Retail Asset Protection team by assisting with data organization, reporting, documentation, and special projects. This internship is designed to provide hands-on exposure to asset protection operations within a large, multi-banner retail environment.

The intern will work closely with RAP leadership and team members to support initiatives related to shrink reduction, safety, incident reporting, and operational efficiency. This role offers a valuable opportunity to gain real-world experience in retail operations, analytics, and cross-functional collaboration while developing professional skills in a corporate setting.

Responsibilities:

• Assist with data collection, validation, and organization related to shrink, safety, and incident reporting.
• Support the preparation of reports, dashboards, and presentations for internal team use.
• Utilize tools such as Excel and Smartsheet to maintain trackers, logs, and reference materials.
• Assist with documentation of processes, procedures, and job aids for the RAP team.
• Provide administrative and project support for ongoing RAP initiatives.
• Participate in meetings, assist with note-taking, and track follow-up action items.
• Support cross-functional collaboration with Operations, Inventory, Training, HR, and other departments as needed.
• Maintain confidentiality of sensitive business and investigative information at all times.
• Manage assigned tasks with attention to detail and timeliness.
• Demonstrate professionalism, accountability, and a willingness to learn in a fast-paced environment.
• Perform other job-related duties as assigned.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Working Relationships:

Internal:

Retail Asset Protection Team, Operations Teams, Inventory Team Members, IT, Training, Store Accounting, HR, Finance, Corporate Services, and Risk Departments.

External: Local, State, and Federal Law Enforcement Agencies, Department of Homeland Security, Armored Car Vendors, Security System Vendors, and Banking Partners. 

JOB REQUIREMENTS & QUALIFICATIONS

Minimum Education:
Currently enrolled in an Associate’s or Bachelor’s degree program in a related field such as Business, Criminal Justice, Analytics, Supply Chain, Information Systems, Finance, or similar.

Preferred Education:
Bachelor’s degree program with Junior or Senior standing.

Minimum Experience:
No prior professional experience required.

Preferred Experience:
Coursework or demonstrated interest/experience in retail operations, loss prevention, analytics, or risk management.

Basic proficiency in Microsoft Apps or similar data tools preferred.

Licenses/Certifications:
None required

Soft Skills:

• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and meet deadlines
• Strong written and verbal communication skills
• Willingness to learn and take direction
• Ability to work collaboratively and professionally within a team environment
• Strong sense of integrity and confidentiality
• Basic problem-solving and analytical thinking skills

Scheduling:

Typically part-time (20–30 hours per week) during standard business hours, Monday – Friday.

Schedule may be flexible to accommodate academic commitments.

Travel Hours & Conditions:

Minimal; limited to department meetings if applicable.

Physical Requirements:
Minimal physical effort required, sitting and/or standing at a computer for extended periods of time.

Ability to maneuver and lift up to 10 lbs if needed.

Salary: $20-$22.50 an hour