Coordinator Corporate Communications

Position Summary:

JetBlue’s internal comms team is looking for a content-savvy Editorial Coordinator to help us engage, inform, and inspire our crewmembers. This role is perfect for someone who thrives on writing short, impactful posts—especially ones that pop with visuals. The ideal candidate is equal parts news junkie, digital storyteller, and curious collaborator, with a knack for identifying what matters most to our people and packaging it in a way that’s clear, relevant, and fun to read. You’ll help bring our internal communication channels to life including our mobile news app, our intranet, email newsletters, and more.

We’re not just looking for someone who waits for the story to come to them—we want a self-starter who thinks like a social media editor: quick on trends, smart about audience engagement, and always looking for the right image or headline to make a story sing. The Coordinator reports to the Manager Internal Content & Editor-in-Chief.

Essential Responsibilities:

• Create, post, and update content daily across internal channels.
• Compile and send JetBlue News, produced three days per week.
• Regularly pitch story ideas and track internal and external news to keep content timely and relevant.
• Write short-form content designed for fast, visual-first consumption—think headlines, image-driven posts, and short posts that can be read in a few minutes.
• Maintain an editorial calendar to ensure a steady stream of compelling, original content for our channels.
• Support corporate announcements and internal campaigns with clear, visually engaging messaging.
• Interview crewmembers and leaders to uncover “the why” behind stories and present them in an accessible and engaging way.
• Collaborate with internal partners to gather information on programs, events and initiatives, shaping it for a broad internal audience.
• Proofread and fact-check to ensure accuracy and uphold JetBlue’s editorial standards.
• Regularly monitor performance of the content you produce to develop an understanding of what works and what doesn’t work; share findings with Corporate Communications team to help the broader team continually refine its work.
• Reflect our JetBlue brand voice and style in all communications.
• All other duties as assigned.