Operations Specialist

Job Title: Operations Specialist

Location: Springfield, MO
Department: Operations
Employment Type: Full-Time
Reports To: Operations Manager

Position Summary

The Operations Specialist supports day-to-day operational functions to ensure efficiency, accuracy, and continuous improvement across the organization. This role partners cross-functionally with warehouse, logistics, finance, and customer-facing teams to monitor performance, resolve issues, and implement process enhancements. The ideal candidate is detail-oriented, data-driven, and comfortable operating in a fast-paced environment.

Key Responsibilities

• Support daily operational activities, ensuring adherence to company policies, procedures, and performance standards
• Analyze operational data to identify trends, inefficiencies, and improvement opportunities
• Coordinate with internal teams to resolve operational issues impacting service, cost, or productivity
• Assist with process documentation, standard operating procedures (SOPs), and workflow optimization
• Monitor key performance indicators (KPIs) and prepare regular operational reports
• Support inventory, order flow, scheduling, or capacity planning activities as assigned
• Participate in audits, compliance reviews, and continuous improvement initiatives
• Serve as a point of contact for operational questions and issue escalation

Qualifications

• Bachelor’s degree in Business, Operations Management, Supply Chain, Degree in a related field, or equivalent experience (Preferred)
• 2+ years of experience in operations, logistics, supply chain, or process-focused roles (Preferred)
• Strong analytical and problem-solving skills with attention to detail
• Proficiency in Microsoft Excel and data reporting tools; ERP/WMS experience a plus
• Ability to manage multiple priorities in a deadline-driven environment
• Clear written and verbal communication skills

Preferred Skills

• Experience supporting warehouse or distribution operations
• Familiarity with KPI tracking, root cause analysis, and process improvement methodologies (Lean, Six Sigma, etc.)
• Experience working cross-functionally with finance, procurement, or customer service teams

What We Offer

• Competitive compensation and benefits package
• Opportunities for professional growth and advancement
• Collaborative, team-oriented work environment
• Exposure to end-to-end operational processes

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience.