Business Development Specialist

ROLE OVERVIEW

The Business Development Manager will partner globally with production, marketing, operations, and leadership teams to support existing business and drive new growth within the legal industry. This role will initially focus on supporting current Business Development Directors while progressively building and managing an independent book of business.

The Business Development Manager plays a key role in delivering an exceptional customer experience through a consultative, customer-centric sales approach. The ideal candidate is motivated, eager to learn, and driven to develop strong client relationships while collaborating closely with a dedicated global team.

MAIN RESPONSIBILITIES  

- Transactional responsibility and oversight for key customer accounts, working closely with the existing BDD team to ensure best-in-class customer care. 

- Driver of CSAT scoring at the account level for legal and FSI customers. 

- Research and identify new business opportunities and support BDDs with data analysis. 

- Assist in building and participating in presentations to senior managers and decision-makers. 

- Draft and deliver proposals, with assistance from the wider Customer Success Team. 

- Develop, execute, and maintain key account plans and reporting.

- Prospecting new clients to develop and maintain a healthy working relationship with Welocalize. 

- Working within and maintaining customer data in Salesforce, including but not limited to sales forecasts, plans, activities, opportunities, pipelines, and related data. 

- Coordinating/ responding to  RFP/RFQ/RFI responses. 

- Working in a global team, defining the underlying value proposition and service offerings for existing clients and new client targets. 

- Partner with your manager to drive stronger returns from our sales and marketing efforts and grow the number of high-value target clients. 

- Work closely with your manager and global team to progress opportunities through each stage of the sales cycle and achieve above-budget closed sales.

- Taking responsibility and accountability for designated clients, territories, verticals, horizontals, service offerings, and projects.  

- Collaborating with the global team to define internal and external expectations and aligning those to specific deliverables. 

QUALIFICATIONS AND REQUIRED SKILLS: 

- Business-to-business sales experience in professional services or technology solutions is preferred.

- A track record of success and stability within sales. 

- An understanding and proven track record working in a customer-centric sales methodology. 

- Experience with lead generation, key account targeting, qualifying, and closing new business, including new and existing accounts. 

 - Enterprise-level sales experience in the localization, financial, or legal verticals will be highly valuable.

- Demonstrated ability to create and execute on a successful business development strategy. 

- Demonstrated competence in working independently to structure, negotiate, and close accounts with leading companies, particularly in the legal and finance industries. 

- Strong analytical and quantitative skills; strong bias towards data-based decision making, and comfort with financial and operational analysis. 

- Excellent communication and persuasion skills; demonstrated success getting buy-in for innovative and bold projects. 

- Tenacity and sense of urgency; the ability to make things happen quickly with large, less nimble customers. 

EDUCATION REQUIREMENTS 

Bachelor’s degree (B.A.) or equivalent work experience. 

Benefits Included in the Offer:

- Friendly Working Environment

- IT Equipment

- Social Activities

- Global Mobility Policy

- Employee Referral Program

- Employee Assistant Program

- Medical, Dental, and Vision Insurance

- HSA & FSA

- 401(k) retirement

- Short & Long Term Disability Insurance

- Accident, Critical Illness, Hospital Indemnity Insurance 

- Telemedicine Benefit

- Annual Leave

- Paid Public Holidays

- Maternity/Paternity Leave