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Job Title: Ticket Sales Intern

Team: Iowa Woo
Location: Waterloo, Iowa
Season: May - August 1, 2026
Reports To: Team President

Position Overview

The Ticket Sales Intern will gain hands-on experience in professional sports sales by supporting the ticketing department of Iowa Woo, an indoor football organization. This role focuses on outbound sales, fan engagement, and customer relationship management while helping drive attendance and revenue. Interns will work closely with the ticket sales staff to develop sales skills in a real-world sports environment.

Key Responsibilities

Sales & Fan Engagement

  • Make outbound sales calls to prospective fans, businesses, and community partners

     
  • Sell season tickets, group outings, partial plans, and single-game tickets

     
  • Assist with inbound calls, emails, and walk-up sales inquiries

     
  • Build relationships with fans to enhance retention and repeat business

     

CRM & Administrative Support

  • Enter and update customer information in the team’s CRM system

     
  • Track sales activity, leads, and follow-ups

     
  • Assist with reporting and sales tracking as needed

     

Gameday & Event Support

  • Work all home games assisting with ticket sales, will call, and customer service

     
  • Support ticket sales tables at community events, festivals, and team activations

     
  • Help with promotions and theme night initiatives

     

Professional Development

  • Participate in sales training sessions and team meetings

     
  • Learn best practices in ticket sales, customer service, and revenue generation

     
  • Shadow full-time staff in various aspects of sports sales and operations

     

Qualifications

  • Current college student or recent graduate (sports management, business, marketing, or related field preferred)

     
  • Strong verbal communication and interpersonal skills

     
  • Comfortable speaking on the phone and engaging with customers

     
  • Self-motivated, coachable, and goal-oriented

     
  • Ability to work nights, weekends, and all home games

     
  • Reliable transportation

     

Preferred Skills (Not Required)

  • Prior sales, customer service, or call center experience

     
  • Familiarity with CRM systems (PandoPartner)

     
  • Interest in pursuing a career in sports sales or business development

     

What You’ll Gain

  • Hands-on experience in professional sports ticket sales

     
  • Real-world sales training and performance feedback

     
  • Resume-building experience with measurable sales results

     
  • Networking opportunities within the sports industry

     

Internship Details

  • Compensation: Based on experience

     
  • Time Commitment: 20-30 hours per week, plus all home games

     
  • Duration: March 16, 2026 - August 1, 2026
  • (If the team makes the playoffs, the intern must work those games as well)