Manufacturing In-side Sales Engineer - Engineering Degree Required

PURPOSE OF POSITION:    

To manage the technical application, selection, documentation, commercial pricing, presentation and terms and conditions of sale for Teikoku USA products presented in response to inquiries from existing customers, prospective customers and their agents.  Responsible for proper application of, and/or making exceptions to, all specifications and related technical and commercial documents associated with quotations and any orders that result from those quotations. Responsible for the coordination of all commercial and technical requirements of purchase contracts both within Teikoku USA and the parent manufacturing company, Teikoku Electric in Japan, for new pump sales and engineered parts. You will have a direct impact in serving the needs of our customers.  You will work with the sales team to take lead on projects and collaborate with other disciplines like design engineering, manufacturing and quality to help Teikoku’s growth.

PRIMARY DUTIES & ESSENTIAL FUNCTIONS:  

• Review incoming inquiries, invitations to bid & specifications and respond directly to the inquirer for prompt handling to assure meeting the proposal due date.
• Evaluate project inquiries for overall commercial, technical and quality assurance scope, assess solutions across all product lines, coordinate preparation of proposals & submit completed proposals in compliance with customers’ requirements or with exceptions/alternatives clearly noted to customers.
• Negotiate proposals, details & purchase contract pricing on behalf of Teikoku USA consistent with company policies and/or in consultation with management.
• Review purchase contracts received from customers as a result of quotations made and prepare sales orders.
• Process incoming orders and assure correlation to proposals & specifications. Manage supporting documentation with order file.
• Organize and/or participate in pre- or post-award meetings.
• Schedule & conduct specification review meetings with appropriate Teikoku USA and/or Teikoku Electric Manufacturing Company personnel.
• Monitor and, if necessary, expedite the manufacturing, testing and inspection of products on order and keep customers informed on this progress to assure on-time delivery.
• Assist sales channels, customers & factory personnel with application, service & product inquiries by maintaining a high level of product knowledge & maintaining a supportive relationship within various company departments and within the sales channel organizations.
• Arrange for transmittal of drawings, curves &/or other documentation & customer’s release as required by the order.
• Review proposals made by sales channel personnel to assure proper application & pricing and advise of any changes.
• Maintain files for proposals, applications, corrosion information, fluid data, etc. as applicable.
• Provide market feedback on product/project opportunities.
• Assist in field service problems & act as technical backup to Aftermarket Sales & Service.
• Other duties at the discretion of the Technical Process Manager.

EDUCATION, EXPERIENCE & SPECIAL SKILLS:

• An engineering degree is required and a commitment to receive training will be mandatory.
• Excellent communication skills (verbal and written) required for all interactions including personal, telephone, email or written memos and letters, both internally & externally with customers
• Superior computer operation skills are required, including advanced skills with application software based in Microsoft Office including but not limited to Excel, Word, and Outlook
• Mobile computing and communication skills are a must.
• Must have a valid driver’s license and able to travel, unaccompanied, via auto & air to customers & sales channel organizations’ facilities.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk, hear, walk, smell, and climb or balance.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  Ability to navigate facility.

This company is an Equal Opportunity Employer.  We invite resumes from all qualified, interested parties, regardless of race, gender, national origin, sexual orientation, disability, age, or any other protected classification under national of local law.

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.