Field Service Representative

Saab, Inc. is seeking experienced Field Service Representatives with technical background and experience in operating, maintaining, troubleshooting, and/or repairing Radars, Air and Missile Defense, Command and Control (C2), or other advanced weapons systems. This hands-on role requires extensive short-notice travel, with some assignments lasting longer than two months. Candidates must be able to work effectively in demanding operational environments, both independently and as part of a team.

The ideal candidate has strong technical problem-solving skills, a desire to support others, and is comfortable delivering customer training in both formal and on-the-job settings. This position provides the opportunity to work with cutting-edge defense technologies and contribute directly to mission success.

Responsibilities include:

Diagnosing, troubleshooting, repairing, and debugging complex systems utilizing manuals, schematics, and reach back support for various electro/mechanical issues that may arise.

Troubleshooting and resolving complex issues independently or in collaboration with others.

Reporting design, reliability, and maintenance problems or bugs to design and software engineering teams.

Serving as the primary interface with customers while on site.

Supporting other company functional areas such as customer installation and training.

Delivering training to customers on the operation and maintenance of Saab products.

Compensation Range: $72,000 - $90,000

Skills And Experience

Required Qualifications:

High School Diploma, or BA/BS degree in an engineering discipline is preferred.

2+ years of experience in a related field OR 4+ years of relevant military service as an Air Defense or Battle Management system operator/maintainer.

Must hold, or have previously held, a U.S. DoD SECRET Clearance.

Must be capable of lifting and removing/replacing components weighing up to 50 pounds.

Desired Qualifications:

Experience operating, maintaining, troubleshooting and/or repairing complex weapon and/or command and control components.

Ability to perform preventive and corrective maintenance actions in accordance with established procedures.

Ability to identify, develop, and execute system troubleshooting or maintenance actions that go beyond the scope of written procedures.

Strong problem-solving and analytical skills applied to diagnosing and repairing radar components, hardware, and operating systems.

Proficiency with common diagnostic test equipment, including digital multimeters (DMM) and oscilloscopes.

Recognizes performance degradation and provides actionable recommendations to restore or enhance system efficiency.