Peer Coach

Peer Coach starting Fall 2026

OVERVIEW: The Academic Achievement Center creates diverse, innovative, and student-centered learning opportunities and personalized academic support that encourage all students to define and find success at UNCG and beyond. Through active collaboration with students, faculty, and staff, the AAC recognizes and builds upon students' strengths to cultivate learner confidence and academic self-efficacy. 

We offer a diverse environment that is respectful, nurturing, and challenging for all students and staff. While supporting our students’ development, this position is also intended to provide an invaluable educational component to the Peer Coach as well. Peer Coaches in this position strengthen their communication strategies (individual, small-group, in-person and online) and develop an in-depth understanding of academic and resilience strategies.  

POSITION: The AAC includes professional staff, graduate assistants, and undergraduate students who work collaboratively to accomplish division and office goals. In this position, the Peer Coach will be supervised by Erin Mason and the AAC Graduate Assistants.  

The Academic Success Coaching Program helps students gain competence and confidence in academic and resilience skills through sessions led by Peer Coaches. Peer coaches are assigned to courses to engage students with reminders and motivational messages, conduct one-on-one and small group peer coaching sessions, and refer students to available campus resources. An array of coaching techniques are used to help students develop academic skills, recognize challenges, set goals, and resolve them independently. Peer coaches collaborate with faculty to identify students for coaching outreach and support. Participation is required for weekly in-service training to develop academic skills and coaching strategies. Peer coaches maintain accurate records of their outreach, communication with instructors, and coaching session notes. Paid training is provided on the job. 

 A typical week consists of facilitating coaching sessions, completing session records, conducting outreach and attending coaching and skills content training.  

Minimum Qualifications: Peer Coaches must… 

• Be a sophomore or above with academic good standing
• Have no conduct violations
• Be registered for at least 6 credit hours
• Be able to work up to 10 hours per week
• Provide one UNCG faculty or staff recommendation attesting to strong academic performance
• Previous peer coaching or mentoring experience preferred

The responsibilities of a Peer Coach are:  

• Participate in beginning-of-semester paid training to learn office procedures, session development strategies, and facilitation techniques
  • Scheduled according to availability
  • Some training done asynchronously
• Facilitate appointment based and drop-in coaching sessions
• Send weekly email outreach/reminders to all students enrolled in their assigned course (email/canvas announcements)
• Perform individual student outreach based on criteria established in consultation with the faculty member
• Manage appointments and maintain session records on TracCloud
• Focus on helping students develop and build their academic skills
• Refer students to other campus resources and/or Executive Coaches as needed
• Regularly communicate with supervisor(s) and faculty partner via email and/or meetings
• Attend weekly in-service training
• Check UNCG email account daily
• Other duties as assigned

Time Commitments include: 

• A maximum of 10 hours per week, paid at $15/hour
  • Facilitating up to 6 hours of coaching sessions per week (individual and group)
    • Peer Coaches may hold sessions between 8:00 am to 8:00 pm, any day of the week
  • 1 hour of in-service training per week
  • Up to 3 hours of administrative, outreach/communication, session records, supervisor meetings, and prep