Office Assistant
- Answer and direct incoming phone calls, emails, and inquiries from optical clients, and team members
- Greet visitors, schedule appointments/meetings, and manage calendars for sales and management staff
- Assist with order processing support, including data entry for customer orders, tracking shipments, and coordinating with warehouse/inventory teams
- Manage office correspondence: sort/distribute mail, prepare shipping documents, invoices, and reports as needed
- Maintain office supplies inventory, place orders for stationery and general items, and ensure the office remains organized and presentable
- Perform general clerical duties such as filing, scanning documents, updating records in our system, and basic data entry
- Handle basic customer service tasks, such as confirming orders or relaying messages to the appropriate department