Rotational Program Associate - Product Operating Model Transformation

Job Summary

The Rotational Program Associate position at Bread Financial offers recent college graduates the opportunity to explore different areas of our business and develop a variety of skills. Participants will collaborate with 2-3 different teams throughout our organization in areas such as Global Audit, Risk, Corporate Events and Engagement, People & Culture, Marketing, among possible others. This allows them to better understand their skill set and desired career path. They will also build a firm knowledge of our business and company culture and take part in a Talent Development curriculum focused on self-awareness and early career growth.

The Product Strategy & Operations team is a core part of the Product organization at Bread Financial. The Product team leads the discovery, ideation, and prioritization of new features and products that strengthen the Cards & Lending platform and elevate both consumer and merchant experiences.

As a Pathways Intern, you will play a key role in Bread Financial’s Operating Model Transformation initiative, with a focus on product‑driven opportunities. You’ll work alongside cross‑functional teams as the organization transitions to agile, product‑centric ways of working.

Key responsibilities include:

•Contributing to the design and implementation of new product operating models
•Supporting process mapping, stakeholder engagement, and change‑management efforts
•Helping create product documentation, including guides, procedures, and training materials
•Participating in pilot launches for new product teams and assisting in evaluating results
•Partnering with senior leaders to uncover and advance opportunities for continuous improvement

Essential Job Functions

• Gaining an understanding of the associate’s related area of the enterprise and completion of role-specific training provided by their respective team. Participate and demonstrate new knowledge gained through individual coaching and training conversations, while continuing to expand knowledge of the broader organization. - (30%)
• Demonstrate outstanding verbal and written communication skills when working with internal and external partners. Present information in a clear, concise, and professional manner utilizing technology and innovation. - (20%)
• Build and maintain effective internal and external business partnerships. Identify, resolve, and escalate concerns as needed. - (20%)
• Learn proper process and procedures relevant to an associate’s respective team. Utilize knowledge of Microsoft Office tools and specific job-related technology. - (10%)
• Activity-based Training Development curriculum and Talent Mobility programs to facilitate participation development. - (10%)
• Actively seek out opportunities to expand knowledge of the broader business. By completing overviews of other teams, project interactions, or other cross functional collaboration, continuously expand knowledge of the organization, offerings, and innovations. - (5%)
• Follow established guidelines for quality and productivity. Act responsibly to minimize risk and ensure compliance. Support internal and external audits. - (5%)

Minimum Qualifications

• Bachelor’s Degree

Preferred Qualifications

• Previous completion of a Bread Financial Summer Internship
• Visio

Skills

• Microsoft Office
• Time Management
• Professional Etiquette
• Strong analytical and strategic thinking skills
• Comfort with ambiguity and change; proactive problem-solving
• Excellent communication and collaboration abilities
• Ability to synthesize complex information and present clear recommendations
• Interest in organizational design, agile methodologies, and product management

Reports To: Supervisor and above

Direct Reports: 0

Work Environment

• Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a Bread Financial location.

Physical and Mental Requirements

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

• Typing/Writing

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.