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BizOps Analyst

Business Ops Analyst

One to One Health is an innovative, VC-backed healthcare company that prides itself on delivering relationship-driven care. We were founded by a primary care physician whose passion is reducing barriers to healthcare and treating every patient like family. One to One Health is excited to be growing its corporate team to support expansion – both with new telehealth products (TextCare) and also with our core onsite clinical operations.

About the role:

This is an exciting opportunity to support the TextCare BizOps team in streamlining processes and providing data-driven insights to drive improvement. In this role, you'll handle task execution, assist with client engagement, and work through the complete eligibility lifecycle for our fast-growing TextCare service lines. As a generalist, you'll tackle a variety of challenges across business functions and contribute directly to the company’s growth.

What we would like from you:

  • A passion for helping people and a desire to realize One to One’s goal of patient-first health care
  • A self-starter, energized by dynamic operations and a willingness to tackle a wide-range of challenges (from client-facing communication/implementation to continuous process improvement)
  • A keen attention to detail – focused on delivering accurate and repeatable processes
  • Highly comfortable with technology (easily navigates unfamiliar systems with limited guidance including Electronic Health Records, patient engagement platforms, etc)
  • Demonstrate expertise in data analysis, proficiently utilizing tools such as Excel, SQL, and Tableau to manipulate data and extract actionable insights preferred.
  •  Experience or a willingness to learn Healthcare business operations

Desired Qualifications: A Bachelor's degree from an accredited college or university in business, public administration, or a closely related field.

Benefits: Health, Dental, Vision, Unlimited Paid Time Off (subject to coordination with Ops Team), eligibility for participation in 401K after first day of employment with company matching contribution up to 5%.

Job Type: Full-time

Location: Chattanooga, Tennessee (In-office)