Associate Technical Training Engineer

We are seeking a proactive and creative Technical Training Engineer to help design and deliver impactful learning experiences for our customers and internal teams. This entry-level role is for an individual with up to three years of experience who is passionate about instructional design, technical education, and data-driven improvement.

You will be responsible for coaching subject matter experts (SMEs) in the creation of course outlines for both online training modules and live instruction. You will guide SMEs in structuring content effectively based on adult learning principles, helping them translate complex technical concepts into engaging, learner-friendly formats.

Alongside coaching, you will develop training content that fits the unique needs of each of our platforms, making sure it’s engaging and impactful for the audience. You will also assist in publishing training materials by editing video and audio content supplied by SMEs, and manage course production by posting and organizing files on our learning management system (LMS). Your work will directly support customer success, product adoption, and internal enablement.

Qualifications/Requirements

Bachelor’s degree in electrical engineering, instructional design, or equivalent

0–3 years of experience in engineering technical training, instructional design, or curriculum development

Strong understanding of adult learning principles and instructional design methodologies

Experience creating course outlines, lesson plans, or training materials for technical audiences

Ability to storyboard or script video content for training or product education

Familiarity with online learning platforms and virtual training tools (e.g., Skilljar, LMS systems)

Ability to design content for both asynchronous e-learning and live instructor-led sessions

Experience using Google Analytics or similar tools to evaluate learner engagement and identify training gaps

Strong communication and collaboration skills for working with subject matter experts and stakeholders

Comfortable presenting technical content in a clear, engaging manner

Experience with markup languages (HTML, XML)

Knowledge of Agile or Scrum methodologies for working in iterative development environments

Eagerness to learn new technologies and continuously improve training effectiveness