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Shift Manager

Choolaah
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Now hiring full time Shift Managers!

LOCATIONS: 

  • Orange Village, OH
  • Ohio City, OH
  • Westlake, OH
  • East Liberty, Pittsburgh, PA
  • King of Prussia, PA
  • Sterling, VA

Choolaah is a fresh take on the timeless experience of community ovens, where family and friends gathered around to break bread together, share stories, exchange news and reconnect.

Our Restaurant Managers are responsible for creating joyful guest experiences at Choolaah through oversight of the team, flawless and efficient execution of shifts, exceptional hospitality, impeccable facility cleanliness and maximizing staff potential. They have high energy, a positive attitude and passion for excellence, genuine hospitality, food quality, food safety and teamwork.

Benefits:

Our Shift Managers enjoy competitive pay rates starting between $16-$18 per hour plus tips based on experience, career advancement opportunities, bonuses, and benefits, including:

  • Medical & Dental Insurance
  • 401K Plan
  • Tips
  • Paid weekly, OT eligible
  • DailyPay available
  • Free meal on shift
  • Referral Bonus
  • Ongoing Hands-on Training
  • Career Advancement

Opening Manager Procedures

  • Leads and/or performs the opening procedures and set-up and prepares Choolaah to be guest-ready by opening.
  • Ensures that the team maintains clean and organized storage areas and follows all receiving procedures.
  • Handles the reporting of all product quality and food safety issues quickly and appropriately.
  • Manages the cleanliness of the facility to exceed Choolaah's and Department of Health's standards.
  • Takes the necessary steps to ensure that all equipment functions properly in order to provide the team with the tools they need to serve our guests to our high standards.
  • Prepares the Prep List and Game Plan and leads informative and inspiring Crew Huddles.
  • Ensures readiness for caterings and planned events.

Leads, Trains and Develops the Team

  • Trains, coaches and guides team members and trainers during the shift ensuring that all communication, and procedural tools are being used and followed in a continuous effort to achieve operational excellence, effective communication and exceptional hospitality every day on every shift.
  • Leads through positive words and actions; embodies the Choolaah Mission, Vision and Values and motivates all levels of team members to achieve championship performance.
  • Manages and cultivates relationships with the team, the guests, and the vendors in a continual effort to champion Choolaah Hospitality.
  • Manages the team's appearance and performance and recommends that corrective action be taken when appropriate.
  • Coaches and trains team members to increase knowledge about safety, sanitation, and accident prevention principles

Manages and Drives the Shift

  • Manages the shift to ensure the lowest possible wait times and exceptional hospitality while driving sales, reducing waste and upholding quality standards.
  • Strives for accuracy on all orders.
  • Completes line checks and time & temp checks to ensure food quality and food safety standards.
  • Completes travel paths and executes FAST service recovery to ensure guest delight.
  • Ensures caterings and planned events are fulfilled to standards.
  • Manages shift labor to ensure proper staff utilization, proper employee breaks and overall labor efficiency during the shift.
  • Manages and ensures that all cash handling, reconciliation and credit card procedures are followed on the shift to ensure the safe-keeping of our employees and the security of all cash and credit card transactions.
  • Assists with inventory and ensures it is properly accounted for.
  • Addresses all time-clock issues on the shift and recommends corrective action as needed.
  • Assists in ensuring compliance with all Choolaah standards and procedures as well as all local, state and federal safety, health, employment, labor and liquor laws.

Closing Manager Procedures

  • Leads the team through a smooth and clean closing process.
  • Follows all cash-out procedures at the end of shift.
  • Secures the Choolaah store and ensures the safety and security of the team at all times.

We want YOU on team Choolaah! Visit joinchoolaah.com to apply today!