State Division Administrator 17

This position serves as the Division Administrator of the Information Processing Division within the Collection Services Bureau and provides professional resources in a complex work area to improve collection of delinquent tax and non-tax debts. This position directs the operations of the Call Center section and of the Field Services section. Under executive direction, this position develops and implements new approaches to departmental services. This position plans, organizes, directs and controls division activities to ensure the uniformity, mission, and accuracy of collection programs, including field operations and bureau call centers. The position directs, supervises and oversees performance of personnel, provides guidance and solves problems, both technical and administrative; and promotes and maintains an environment conducive to continuous improvement, high performance, communication and teamwork.  This position functions as an Administrator of professional resources in a complex work area.

Education
Possession of a bachelor's degree in any major.

Experience

Please Note:  A position is considered professional if the job requires a bachelor's degree. Qualifying 'professional experience' is only considered post bachelor's degree.

Two years of experience as a professional manager or program/staff specialist, or equivalent experience.

Alternate Education and Experience

Education level typically acquired through completion of high school and three years of safety and regulatory or law enforcement experience at the 14 level; or, two years of safety and regulatory or law enforcement experience at the 15 level may be substituted for the education and experience requirements.

Closing Date 2/12/2026 11:59 PM Eastern