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Inside Sales Representative

Lansing Building Products
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Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. A certified Great Place To Work™, Lansing has nearly 2,000 associates in 112 branches serving customers in 35 states along with Home Office locations in Richmond, VA and Waltham, MA.  We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers.

 

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

  • Embody our mission statement, centered on our values of respect, service, and excellence
  • Act as the primary point of contact for customers visiting the showroom
  • Handle inbound and outbound calls, answering customer inquiries and processing orders
  • Prepare quotes for windows and other exterior building products based on architect plans
  • Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
  • Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
  • Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

  • Prior sales experience preferred, but not required
  • High level of integrity and commitment to customer service
  • Strong interest in sales and/or retail, as evidenced by previous job experience or education
  • Ability to work effectively in a team and independently with customers
  • Computer skills, including use of a keyboard and monitor
  • Goal-oriented with a willingness to take on new challenges
  • Knowledge of building principles and products is a plus
  • Ability to lift and carry boxes of building materials weighing up to 70 pounds
  • Strong communication and interpersonal skills
  • Bilingual / Spanish proficiency a plus