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IT Intern

Fisk Alloy, Inc.
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JOB TITLE: IT INTERN

DEPARTMENT: IT

POSITION SUMMARY: The IT Intern will support the Information Technology team by assisting with technical support, system setup, routine maintenance, and IT documentation. This role provides hands-on experience with hardware, software, and network systems in a professional environment. Ideal candidates are current students in IT-related fields with basic technical knowledge, strong problem-solving abilities, and a willingness to learn. This internship offers exposure to real-world IT operations and the opportunity to work on various technology projects under the guidance of experienced professionals.

 

Essential Duties and Responsibilities

  • Provide first-level technical support for hardware, software, and network issues.
  • Assist with setting up and configuring workstations, laptops, and peripheral devices.
  • Support routine maintenance of IT systems, including updates and backups.
  • Help document IT processes, user guides, and troubleshooting steps.
  • Assist in monitoring system performance and reporting issues to senior IT staff.
  • Develop and/or maintain scripts to help populate and manage databases related to security profiles, user access permissions, resource and system profiles.
  • Participate in IT projects such as hardware upgrades, software rollouts, and cloud migrations.

Maintain IT inventory and track hardware/software assets.

 

Education and Experience: 

  • Currently pursuing a degree in Information Technology, Computer Science, or a related field.
  • Basic knowledge of computer hardware, operating systems (Windows/macOS), and Microsoft Office Suite.

Familiarity with networking concepts, system administration, or help desk support is a plus.

 

Job Knowledge, Skills and Abilities: 

  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and in a team-oriented environment.

Self-directed, motivated, and goal oriented.

 

Physical Demands:

Mental Requirements: 

The work environment is representative of and typical of similar jobs in comparable organizations. 

Physical Requirements: 

The physical demands are minimal and typical of similar jobs in comparable organizations. 

 

Americans with Disabilities Act (ADA):

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties of the position.

May be required to perform other duties outside of the normal responsibilities from time to time, as requested, directed or assigned. The statements in this job description are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the employee.