Miami FC Game Day Ambassador

Miami FC – Game Day Ambassador

Position Type: Part-time / Game Day
Location: FIU Pitbull Stadium & FIU Soccer Stadium (Miami, FL)
Season: Miami FC Home Games

Position Overview

Miami FC is seeking enthusiastic, reliable, and fan-focused Game Day Ambassadors to help create an exciting and welcoming matchday experience for our fans. Game Day Ambassadors play a vital role in stadium operations and fan engagement during all Miami FC home games.

This position requires availability for all Miami FC home games listed below.

Game Day Roles & Responsibilities

Game Day Ambassadors will be assigned to one of the following roles per match:

• Kids Area Supervisor
  Supervise inflatables and kids’ activities, ensure safety, and assist families.
• Merchandise Store Attendant
  Assist fans in finding merchandise and handle checkout and payment transactions.
• Ticket Scanner
  Scan tickets and assist fans as they enter the stadium.
• Ticket Booth Attendant
  Sell tickets and assist customers at the ticket booth.
• Mascot Handler
  Accompany and supervise the Miami FC mascot, ensuring safe and positive interactions with fans.
• Groups Attendant
  Assist group leaders with on-field and in-stadium experiences such as human tunnel, player escorts, ball kids, halftime performances, and more.

Required Availability – Home Game Schedule

Applicants must be available for all of the following Miami FC home games:

Saturday, March 28 – 7:00 PM

Saturday, April 4 – 4:00 PM

Saturday, April 18 – 7:00 PM

Saturday, May 2 – 7:00 PM

Saturday, May 16 – 7:00 PM

Saturday, May 23 – 7:00 PM

Saturday, June 6 – 7:00 PM

Wednesday, June 24 – 7:00 PM

Sunday, July 5 – 7:00 PM

Wednesday, July 15 – 7:00 PM

Saturday, July 25 – 7:00 PM

Saturday, August 1 – 7:00 PM

Saturday, August 8 – 7:00 PM

Saturday, September 5 – 7:00 PM

Wednesday, September 30 – 7:00 PM

Saturday, October 10 – 7:00 PM

Saturday, October 17 – 7:00 PM

Schedule & Time Commitment

Ambassadors must arrive two (2) hours before kickoff for setup

Shifts typically last approximately four (4) hours per game

Games take place at FIU Pitbull Stadium or FIU Soccer Stadium

Qualifications

Strong communication and customer service skills

Reliable, punctual, and professional

Comfortable working in a fast-paced, outdoor stadium environment

Ability to stand and walk for extended periods

Positive attitude and team-first mindset

Prior event, retail, or customer service experience is a plus (not required)

Why Join Miami FC?

Gain hands-on experience in professional sports and live event operations

Work in a fun, energetic stadium environment

Build skills in customer service, teamwork, and event management

Be part of Miami FC’s matchday operations team