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Student Activities & Involvement (SAI) Assistant - Summer and/or Fall 2026 - Work Study or Regular Pay

UWW James R. Connor University Center
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Position Summary  

This position is responsible for providing front-line customer service to all guests visiting Student Activities & Involvement.  Some of the duties include, but are not limited to: answering questions, scheduling appointments, supporting SAI staff/events, and miscellaneous projects.

 

Minimum Qualifications 

  • Customer service skills
  • Strong verbal and written communication skills
  • Detail-oriented and organized
  • Intermediate knowledge of Microsoft Word and Microsoft Excel

Tasks 

All UC Employees:

  • Uphold UC’s service pillars of experience, courtesy, inclusion, efficiency, and safety.
  • Follow UC Student Employee Guidelines
  • Participate and complete onboarding, UC-wide Orientation, and training.

Position Specific:

  • Establish positive relations with all guests who visit Student Activities & Involvement. Greet guests entering SAI, determine the nature and purpose of the visit, and direct or escort them to specific destinations.
  • Develop a thorough understanding of Student Activities & Involvement’s mission and vision in order to serve as a point of reference for others.
  • Complete projects for staff as directed, as well as assist others in making appointments with them.
  • Operate front desk phones: answer, screen, or forward calls; provide information to callers, take messages, and schedule appointments as necessary.
  • Maintain the security of data and staff information and track work performed.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Additional Requirement(s) (Meetings/Training/Event Staffing)

  • Meeting with SAI Assistant Lead or Program Specialist as directed.
  • Attend all unit and UC trainings


Additional Opportunities 

  • Paid participation in the UC ConnectED professional development program
  • Advance to the Lead position via the selection process with a pay increase
  • Incentives apply - semesterly and summer
     

Related CAS Learning & Development Outcomes  

  • Cognitive Complexity
  • Interpersonal Competency
  • Intra-personal Competency