Intern - Speech Intelligence Analyst

Job Summary

The Summer Internship Program at Bread Financial allows college students to develop a variety of skills within different areas of our business. Over the summer, interns will collaborate with several teams and departments, building a firm knowledge of our business and company culture. Participants will also go through a professional curriculum, attend social and philanthropic events, and participate in executive round tables. The program targets rising junior and senior undergraduate students and graduate students.

The Analytics Solution role leverages strong data analyst capabilities such as statistical analysis, exploratory data review, data quality assessment, and analytical problem‑solving to uncover insights and quantify business value. The role applies structured research methods and advanced analytical tools to assess use‑case requirements, analyze operational or customer data, and translate findings into actionable recommendations. In addition to hands‑on analysis, the role contributes to short‑term analytical efforts, performing tasks such as dataset exploration, feature identification, model input evaluation, and results interpretation. It also helps drive adoption of enterprise analytical solutions, including machine learning, deep learning, automation, and Generative AI, by clearly communicating analytical progress, documenting findings, and supporting stakeholders as they operationalize insights.

Essential Job Functions

• Gaining an understanding of the associate’s related area of the enterprise and completion of role-specific training provided by their respective team. Participate and demonstrate new knowledge gained through individual coaching and training conversations, while continuing to expand knowledge of the broader organization. - (30%)
• Activity-based Training Development curriculum and Talent Mobility programs to facilitate participant development. - (20%)
• Demonstrate outstanding verbal and written communication skills when working with internal and external partners. Present information in a clear, concise, and professional manner utilizing technology and innovation. - (15%)
• Build and maintain effective internal and external business partnerships. Identify, resolve, and escalate concerns as needed. - (15%)
• Learn proper process and procedures relevant to an associate’s respective team. Utilize knowledge of Microsoft Office tools and specific job-related technology. - (10%)
• Actively seek out opportunities to expand knowledge of the broader business. By completing overviews of other teams, project interactions, or other cross functional collaboration, continuously expand knowledge of the organization, offerings, and innovations. - (5%)
• Follow established guidelines for quality and productivity. Act responsibly to minimize risk and ensure compliance. Support internal and external audits. - (5%)

Minimum Qualifications

• High School Diploma or GED
• Entering Junior year of bachelor’s degree

Preferred Qualifications

• Previous completion of a Bread Financial Summer Internship
• Strong Excel skills - ability to use formulas, filters, pivot tables, etc.
• Familiarity with PowerBI, MicroStrategy, or Dataiku

Skills

• Microsoft Office
• Time Management
• Professional Etiquette

Reports To: Supervisor and above

Direct Reports: 0

Work Environment

• Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a Bread Financial location.

Physical and Mental Requirements

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

• Typing/Writing

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.