Employee Services Specialist
Pay: From $20.00 per hour
Job description:
Hours: Monday - Friday, 7:30 am - 4:00 pm (40 hours per week)
Schedule: 3 days in-office & 2 days remote, starting at conclusion of training period
Summary: The Employee Services Specialist will handle and support various aspects of servicing our customers and employees.
Responsibilities:
- Process and manage incoming applications for employees.
- Make changes and modifications to employees files.
- Answer incoming calls regarding various topics in assisting our employees/customers.
- Answer employee/customer inquiries via online help tool or email.
- Communicate information to districts and employees on various company initiatives.
- Other job-related duties as assigned.
Qualifications:
- High School Diploma required; Associates preferred
- Previous experience in office environment.
- Previous reception or phone customer service experience
- Experience in dealing with customers’ needs
- Knowledge of word processing programs and typing
- Demonstrated ability to effectively communicate both verbally and in writing
- Ability to be able to problem-solve and trouble shoot with clients/employees
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: hybrid