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AT&T Account Associate

Leadsphere Solutions, Inc.
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We help businesses grow by bringing in quality leads, making the sales process smoother, and boosting long-term revenue. We work closely with our clients to create smart, engaging outreach strategies that support their expansion across Springfield. What truly sets us apart is our team of driven, collaborative, and committed individuals doing great work together while always striving to improve and achieve big results. 
 

That’s why we’re looking for a friendly, outgoing individual to join our team as an AT&T Account Associate - Entry Level. In this role, the AT&T Account Associate will help build strong customer relationships, provide top-notch support, and share the benefits of our clients’ connectivity products and services. The ideal AT&T Account Associate candidate is approachable, professional, and genuinely passionate about delivering an amazing customer experience every time.

 

Daily duties of the AT&T Account Associate include:

  • Serve as an in-person brand ambassador for our clients and directly engage in conversations to identify business owner needs in the telecommunications sector. 
  • Create informative presentations of our client’s products and services that will help business owners make informed decisions.
  • Suggest additional products and services to customers, increasing brand value and achieving higher levels of revenue. 
  • Stay up-to-date on all products and services, as well as compliance guidelines and regulations that will make all interactions productive, professional and seamless. 
  • Execute sales and promotional outreach strategies that will increase brand awareness in the community and generate new customer leads. 
  • Attend company wide training sessions, events and networking opportunities to expand skillset and knowledge. 
     

Qualifications of the AT&T Account Associate are:

  • 0-2 years of previous experience in sales, customer service or account management.
  • A high school diploma is required for the role. 
  • Ability to engage with customers of diverse backgrounds with professionalism and empathy. 
  • Successfully convey information to customers and identify their needs. 
  • Confident and professional in both verbal and written exchanges.
  • Desire to grow in a sales position and in a company that values people, progress, and long-lasting success.