Commercial Business Operations Analyst

Reporting to the Commercial & Business Operations Manager, this position will be heavily involved in the day-to-day operations of our five regions and overall operations department. From assisting with proposal formulation, regional data mining and general business development, the ideal candidate will play a critical role in the overall success of the department.

Job Duties:
- Participate in proposal generation process.
- Facilitate monthly regional territory reviews
- Become familiar with CRM tool and local backup point of contact
- Work with operations team to track and improve operations reporting with the Commercial Business
- Assist with annual support by the hour escalation rate calculation and update in FLY
- Review and track monthly Support by the Hour invoices
- Assist with development of the company's Five-Year Plan

Requirements:
- Business major with a focus in Marketing.
- Excel, PowerPoint, Word, Microsoft Office and Power BI