Entry Level Account Manager

Join our company as an Entry Level Account Manager and become part of a team dedicated to connecting customers through impactful outreach and sales success. Our Entry Level Account Managers play a role in driving sales services, enhancing customer satisfaction, and developing memorable experiences. Through direct, people-first engagement, the Entry Level Account Manager helps deliver essential internet and wireless services to qualified customers across the Lubbock area ensuring every customer gets connected, supported, and valued.

As an Entry Level Account Manager, you’ll learn the ins and outs of team leadership and sales strategy, working side by side with other ambitious professionals. You’ll oversee day-to-day customer interactions, guide customers through their telecom services, and drive sales results that make a measurable difference. This is your opportunity to step into management while developing leadership, sales, and customer-focused skills that set you up for long-term success.

Entry Level Account Manager Role Responsibilities: 

• Manage and mentor team members in sales execution and customer engagement
• Guide customers through telecom services, including setup, features, and upgrades
• Deliver top-tier customer service by resolving inquiries and promoting loyalty
• Track sales goals, monitor performance, and identify service opportunities
• Build and maintain strong customer relationships to improve retention and satisfaction
• Collaborate with internal teams to ensure smooth service and accurate customer support
• Represent the company professionally and increase sales visibility while attracting new customers
• Collect customer feedback to improve processes and elevate overall experience
• Maintain organized reports of sales, customer data, and progress metrics 
• Uphold company standards while promoting positive community and customer relationships

Entry Level Account Manager Qualifications: 

• Prior experience in a customer or sales role is a plus (retail, service, outreach, or similar).
• Strong communication, leadership, and problem-solving skills.
• Self-motivated, eager to learn sales management and team development.
• Detail-oriented with excellent organization and follow-through.
• Proficiency in technology use is a plus 
• Full-time availability