Office Administrator
Office Administration — Job Description
Cosmos Furniture is a furniture wholesale company supplying retailers and commercial customers. We are looking for a highly organized and detail-oriented Office Administrator to support daily office operations and ensure smooth coordination between sales, warehouse/shipping, and customers. This role is critical to keeping orders, paperwork, scheduling, and communication organized so the business runs efficiently.
Responsibilities
Support daily office operations including emails, calls, scheduling, and general administrative tasks
Assist with processing customer orders and verifying details (SO/POs, SKUs, quantities, pricing, availability, and ETAs)
Coordinate with the sales team to confirm order requirements and resolve discrepancies
Communicate with customers regarding order status, backorders, shipping updates, and delivery scheduling
Work with warehouse/shipping partners to ensure orders are picked, packed, and dispatched correctly
Prepare and organize office and order documents (invoices, packing lists, BOLs, confirmations)
Track shipments and assist with delivery follow-ups
Handle issues professionally (damages, shortages, changes, cancellations, returns)
Maintain accurate records, customer notes, and files in internal systems/CRM
Keep office supplies organized and support internal team needs as requested
Qualifications
1–3+ years experience in office administration, customer service, logistics, or sales support
Strong attention to detail and ability to multitask in a fast-paced environment
Comfortable using Excel/Google Sheets and basic office systems (QuickBooks/ERP/CRM a plus)
Strong communication and problem-solving skills
Able to work in-office and collaborate with a team daily
Preferred (Nice to Have)
Experience in furniture wholesale/distribution
Familiarity with freight delivery scheduling and shipping documentation
Job Details
Job Type: Full-time
Location: In-office
Schedule: Monday–Friday
Pay: Competitive, based on experience