Receptionist

The BCFS Receptionist serves in a strategic function at Buckner Children and Family Services including answering multiple line phone system, relaying messages, greeting guests, receiving packages, scheduling, completing reports, taking meeting notes, and performing other administrative duties as assigned. 

Primary Responsibilities 

• Greet all guests with hospitality, determine their purpose, and then notify the appropriate staff member. Prepare welcome signs as required.  
• Receive, process, and distribute mail. Prepare outgoing mail; handle incoming and outgoing overnight deliveries. Receive packages and deliveries and distribute to appropriate staff members. 
• Answer multiple line phone system and handle calls as appropriate, including, but not limited to, transferring calls as appropriate and taking and relaying messages. 
• Maintain conference room and multi-purpose rooms schedule. Keep conference room and multipurpose rooms clean and appropriately arranged for upcoming functions. 
• Assist in preparations for meetings, luncheons, events, and special occasions.  
• Assist with various administrative tasks including, but not limited to, expense reports, monthly reports, CQI reporting, directory of assistance book, and other assigned tasks.  
• Receive and compile monthly reports from various team members and ensure complete and in a timely manner. 
• Maintain accurate electronic and hardcopy filing system; timely and accurately file confidential documents in a secure area to maintain confidentiality. 
• Timely and accurately, process business cards, envelope, letterhead, and stationary orders. 
• Regularly place orders for office supplies, break room supplies, and other items as requested. 
• Maintain office machinery in working order and ensure adequate office supplies are always on hand.  
• Supervise public areas, including, but not limited to: keeping the reception area neat; stocking, cleaning, and straightening break room and refrigerator; empty and clean coffee pot each day; make fresh coffee each morning and as needed throughout the day.  

As a 5 STARS team member, you’ll bring to the team:
To be successful in this role and a great addition to our team we need you to come with the following:

• High School Diploma (or G.E.D.) required.
• Ability to speak, read, and write English and Spanish required. 
• Shining hope in others. (Your friendly attitude and willingness to learn is more important than a year’s experience!)

Preferred Qualifications
In addition to the amazing qualifications and experiences listed above, if we had our say, we would also look for:

• Minimum 3 years prior related experience preferred.
• A commitment to your own professional growth and development to enhance program services.