Mobile Intake Coordinator

Join our Empathetic Team! Discover a Fulfilling Mobile Intake Coordinator Role at GPHA, Inc.

Greater Philadelphia Health Action, Inc. (GPHA), a non-profit organization that was founded in 1970, is hiring Mobile Intake Coordinator Monday through Friday, 8:30 AM to 5:00 PM, at multiple locations:

• Carl Moore Health Center, 1401 S. 31st St. Phila., PA 19146
• Chinatown Medical Services, 432 N. 6th St. Phila., PA 19123
• Frankford Ave Health Center, 4500 - 4510 Frankford Ave. Phila., PA 19124
• Hunting Park Health Center, 1999 W. Hunting Park Ave. Phila., PA 19140
• Southeast Health Center, 800 Washington Ave. Phila., PA 19147
• Woodland Ave Health Ave, 5000 Woodland Ave. Phila., PA 19143

We are looking for candidates with a High School Diploma (or GED) and at least one year’s experience working in a medical setting; Medical Assistant/Office Assistant Certificate/ Associate’s degree preferred. The ideal candidate has comprehensive knowledge of insurances and medical terminology; is able to type at a speed of at least 60 words per minute; able to interact with people compassionately and effectively while gathering necessary information; able to make independent decisions and works well with others. Experience in phone triage or as telephone operator preferred. Experience with Electronic Medical Records (EHR) preferred. Bi-lingual desired, but not required. CPR certified.

Specific Responsibilities and duties include: greeting and welcoming patients and visitors to the health centers in a friendly and courteous manner; reviewing patient medical records before appointments in order to obtain previously ordered reports and tests; updating patient demographic, financial and insurance information accurately in the electronic health record; preparing patients for office or telehealth visits, by gathering relevant information for various medical specialties; conducting standard office screening questions; scheduling external referrals as directed by clinical staff; completing all necessary documentation and tracking for referral scheduling; up keeping the exam rooms and disinfecting/cleaning of medical procedure instruments before sterilization. 

Benefits Include:

• Health and Financial Benefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
• Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
• Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education

At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

 Visit us at www.gphainc.org