Athletics Ticket Operations Cashier

Responsibilities:

Duties include, but are not limited to: answering questions and providing friendly customer service, selling tickets for all ticketed events in the USU Athletics and Caine School of the Arts venues, enforcing departmental polices and following proper cash handling procedures, communicating and referring problems to the manager in charge, making outbound sales calls, and building positive relationships with all customers/patrons. Employees are expected to work some daytime office hours and are required to work every home football game. All other hours are flexible and vary with the schedule of home games/events which mainly include nights, weekends and some holidays.

Qualifications:

Individuals who have been knowledge of arts or sports events at Utah State University are preferred. A high degree of professionalism along with tactful communication and strong people skills are key in this position. The ability to problem solve as well as execute instructions quickly in a calm and organized manner is a must. Employees must be able to demonstrate a positive attitude and know how to communicate clearly in a team environment. In addition to working variable hours, those at events are also expected to maintain a professional appearance and stand for long periods of time.

Work Environment: 

The environment and physical requirements may change depending on the specific function of the work each department performs. This position requires moderate physical effort.  Employees must have sufficient strength to perform the duties and responsibilities of the position, including lifting up to 25 pounds, walking and standing.  Employees must adhere to all safety precautions. This job will require in-person and over-the-phone customer service.