Clinical Services Supervisor

Job Overview:

The Clinical Services Supervisor provides culturally, and linguistically appropriate care designed to improve the holistic well-being of clients. This includes conducting mental health intake, assessments, and individual service plans, supporting evidence-based and evidence-informed interventions, and supervising the WARN Mental Health Counselor. Services are provided to survivors of human trafficking from different national and ethnic backgrounds, many of whom do not speak English. This position is also expected to engage in provider capacity building activities, as IRC works to educate and strengthen community capacity to identify, respond to, and serve survivors of human trafficking. This position will work as part of the MHPSS and WARN teams to coordinate activities with case managers and other staff. This position reports to the MHPSS Program Manager with clinical supervision provided by IRC’s MHPSS Technical Advisor.

Clinical Responsibilities:

• Conduct intake and assessment and develop individual service plans
• Provide interventions and activities in-office, remotely, and in community settings
• Manage suicide assessments, safety planning, mandatory reporting as needed
• Based on client needs, provide appropriate resources and referral to higher level of care and/or continuation of care when appropriate and aid in systems navigation
• Provide clinical supervision for the WARN Mental Health Counselor
• Support development and delivery of Psychoeducation modules and Psychological First Aid for WARN staff and community partners to strengthen response and services for survivors of human trafficking.

Project Management Responsibilities:

• Arrange for interpreters as needed to appropriately engage clients in services
• Ensure timely and accurate documentation, data entry, and reporting
• Monitor program activity and quality through oversight and support related to case and project documentation
• Evaluate effectiveness of program related to client progress and individual service plan objectives
• Communicate and coordinate regularly with the MHPSS Program Manager, WARN Mental Health Counselor, and WARN Case Management staff to ensure that services are being delivered effectively and in a timely manner
• Enhance and sustain partnerships with community mental health agencies to expand available resources to clients
• Provide network capacity-building activities to strengthen community response and services for victims of human trafficking
• Supervise Masters level Practicum Interns
• Other duties as assigned

Key Working Relationships:

Position Reports to: MHPSS Program Manager

Position Supervises: WARN Mental Health Counselor                               

Other Internal and/or external contacts:

Internal: WARN Team, Family Wellness Team, Resettlement Team, Employment Team, Immigration Team, Youth Program Team, New Roots Team, Health Empowerment Team, Volunteer Coordinator, Finance Team, Operations Team, Development Team.

External: API Chaya, REST, KIND, Northwest Justice Project, Northwest Immigrant Rights Project, Seattle Police Department, US Attorney’s Office, Homeland Security Investigations, Washington Advisory Committee on Trafficking, City of Seattle Human Services Division, Washington State Office for Crime Victim Advocacy, Washington State Task Force Against Trafficking in Persons, and additional partners. 

Job Requirements:

Education:

• Master’s degree from an accredited school in social work, psychology, or counseling. 

Certificates or Licenses: 

• Holds a valid Licensed Independent Clinical Social Worker (LICSW) in the state of Washington
• Approved Supervisor by the WA Department of Health
• In accordance with state Law, must possess or be eligible to receive a fingerprint clearance card 
• Must have a valid driver’s license, active insurance policy

Work Experience:

• At least three years’ experience with therapeutic intake, assessment, service planning, treatment reviews and case closures
• At least two years’ experience providing evidence-based, evidence-informed, or best-practice interventions
• Strong written and verbal communication skills
• Strong intercultural communication skills: demonstrated ability to work effectively with people from diverse cultural backgrounds
• Strong computer, keyboard, email, and general office skills
• Proficiency in English, Spanish and/or other relevant language(s) preferred

Working Environment:  

• Standard, professional office environment (hybrid remote and in-office)
• Access to reliable transportation to travel regularly throughout the service delivery area
• Position may involve evening and weekend work and travel

Compensation: (Pay Range: $77,968.80 - $80,837.13) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.