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Office Assistant/Receptionist – ASSIST

Northern Michigan University - Student Employment
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Join our Team!

Basic Function

The student receptionist is responsible for greeting ASSIST clients, on the phone and in person, and directing them to the appropriate staff and/or resources to meet their needs.

Duties and Responsibilities

  • Inform clients about the services and resources available in ASSIST
  • Set up appointments for staff members.
  • Support clerical staff with the duties and functions of the office (word processing, mailings, answering phones, copying, opening and distributing mail, etc.).
  • Maintaining office resources, such as the student file materials.
  • Help to promote all special programs and services offered through ASSIST.
  • Support event preparation before and during the event.
  • Maintain confidential information according to FERPA.
  • Always work in a safe, professional manner.
  • Other duties as assigned.

Minimum Qualifications

  • Be enrolled at least half-time and be free of academic and/or disciplinary probation, and maintain a cumulative GPA of 2.0 while employed.
  • Ability to work independently.
  • Ability to interact with a diverse population in a positive and friendly manner.
  • Strong communication and listening skills.
  • Demonstrates a sincere interest in helping people.
  • Knowledge of and familiarity with Windows computer applications.
  • Willingness to learn all aspects of ASSIST operations, resources, and services.
  • Ability to write effectively.
  • Good organizational abilities.
  • Willingness to be a participating member of the ASSIST staff by making suggestions on how to be more efficient and effective in helping our clients.

Federal Work-study is required.

 

Application Instructions

Apply in Handshake with your resume and completed application.

Instructions for completing and uploading your application: 

• Open the PDF document (attached to this posting) in Acrobat (Get it for free at: https://get.adobe.com/reader/). 

• Type in the form, making sure to complete each field. 

• Go to File, then Save As and save the completed application. 

(You may also choose to save it by clicking on the Print icon and choosing ‘Adobe PDF’ as the printer. It will then have you save the document.) 

• Upload this file into the job posting on Handshake (along with any other required documents).