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Female Care Engagement Coordinator, Part-Time

Big Table
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Female Care Engagement Coordinator 

Nashville

Part-Time

Job Description

Who We Are:

Big Table is a fast-growing Christian non-profit that provides care for the largest industry in the nation - those working in the restaurant and hospitality industry. It is a vibrant industry full of gifted, creative, and generous people. It is also an incredibly tough industry that is the catch basin for the most marginalized in the country: at-risk teens, single parents, minorities, new immigrants, income-insecure seniors, and those formerly incarcerated working to build new lives. Many work inconsistent hours at multiple jobs that push relationships past the breaking point. The stress levels are constantly high and most have no safety net, insurance, or benefits. It is the industry with the highest rates of drug and alcohol abuse in the country.

Our Mission: Guided by the remarkable example of Jesus, Big Table exists to see the lives of those working in the restaurant and hospitality industry transformed by creating community and caring for those who are in crisis, transition, or falling through the cracks.

Big Table is joyfully committed to care for all who work in the restaurant and hospitality industry without any strings attached. We do so specifically because of our faith that God created each person for eternity, and each person we engage with is of infinite value. We share our Christian faith and model Christ’s love as we care and build trust. We don’t lead with this on our website or print materialsbecause the perception of Christian faithin the restaurant and hospitality industry is uniquely negative and would keep us from engaging the very people we are called to serve.

 

What We Are Looking For:

Big Table seeks a highly skilled Female Care Engagement Coordinator to work part-time at our office in Nashville, TN. Counseling and mentoring is gender specific to protect the privacy and sensitivity of those we serve as well as to ensure the safety of our team members. For this position we are seeking a Female Care Engagement Coordinator. BILINGUAL (Spanish and English) speaker preferred.

Who You Are:

CHRISTIAN FAITH is core to your identity, but this faith is marked by deep grace and a delight to care for all regardless of their own interest in faith. You are kind and have compassion for hurting people. You thoroughly complete each task assigned to you and are able to seamlessly manage multiple projects at the same time. You are creative and resourceful, able to trouble-shoot under pressure, and can engage constructively in hard situations. You enjoy investing in relationships with the people you serve. You have a generous spirit, enjoy collaboration but are self-motivated, self-directed, and flexible. You enjoy a culture marked by integrity, honesty and support that values thoughtful feedback and inspires ongoing learning and development. You have impeccable attention to detail and can contribute to a positive atmosphere while dealing with challenging people. You laugh easily and are comfortable in a work environment that is continually evolving in a fast-growing organization. 

*Big Table is permitted to give employment preference to those who share our Christian faith under the Religious Exemption clause of Title VII of the Civil Rights Act of 1964. For more information, please refer to the EEOC Compliance Manual, Section 2-III, B4bi. 

 

PRIMARY RESPONSIBILITIES

CARE ENGAGEMENT

  • Foster relationships with care recipients through conversation, prayer, and one-on-one time investment; accomplishing the mission of Big Table.
  • Coordinate care requests with Care Engagement team from daily referrals.
  • Identify care recipients open to coaching and communicate coaching needs to City Director.
  • Develop a strong Coaching program and implement to expand the scope of care recipient support.
  • Collaborate with other Care Coordinators to offer direction and encouragement towards unique care situations. 
  • Research care needs and verify details.
  • Identify and build relationships with key industry partners to facilitate care in their organization and foster Big Table support.
  • Oversee spiritual development of care recipients; Work to connect them with coaches focused on spiritual development.
  • Maintain accurate Remember entries for assigned recipients.
  • Respectfully document care given to share with those who support Big Table. Examples: Taking a photo of a care delivery. Saving a thank you text message.
  • Craft care stories and care campaigns for both written and electronic communication.  

CARE PARTNER COORDINATION

  • Actively invest in current care partners.
  • Develop new care partner relationships that further Big Table impact.
  • Research care resources by building partnerships with other non-profits, businesses, and churches to extend the care we can provide.
  • Collaborate with Care team around care partners and local resources.
  • Yearly Care Partner celebration and thanks.

COACHING COORDINATION AND SPIRITUAL ENGAGEMENT 

  • Oversee and coordinate Coaching program: recruit, train, and match coaches with care recipients.
  • Advise and encourage coaches, assure Remember entries are complete, offer direction, and encouragement.
  • Identify care recipients, in collaboration with other care coordinators, open to coaching.
  • Assess effectiveness of coaching program and make needed adjustments.
  • Work with partner churches and City Director to recruit new coaches.
  • Research and implement quarterly community spiritual engagement opportunities for care recipients, i.e. Alpha.
  • Build and develop spiritual resources for care recipients.

TEAM ENGAGEMENT

  • Engage in special projects as needed.
  • Aid in event planning as needed.
  • Provide necessary support to the City Director.

CHARACTER, SKILLS, AND EXPERIENCE OF AN IDEAL CANDIDATE

  • Passion for our mission and compassion for people.
  • Strong people skills and a track record of working well with a wide range of people.
  • A drive to get the details right and strength in handling multiple projects simultaneously.
  • Ability to be flexible, creative, and work effectively with various people during periods of increased and varied workload. 
  • Computer proficiency in Word, Excel, Publisher, PowerPoint and a willingness to learn new software.
  • Strong technical and IT skills.
  • Event planning experience including logistics and communication. 
  • Ability to work effectively under pressure. 
  • Respect for and careful adherence to expectations of confidentiality.
  • A sense of humor.
  • Willingness to attend meetings and programs outside of normal working hours.
  • A delight in great food and the community created around a table.
  • College degree with applicable skills ideal. 
  • Counseling or pastoral experience.
  • Fluency in Spanish and English preferred.
  • Restaurant and hospitality industry experience desirable. 

 

HOW TO APPLY

Submit the following REQUIRED documents to mari@bigtable.org:

  • A current resume.
  • A letter describing why you would be successful in this position that highlights relevant experience.
  • A brief statement of faith.

 

DATE CLOSING: Until Filled

JOB TYPE: Part-time; 25 Hours 

SCHEDULE: Monday to Friday (schedule TBD)

WORK LOCATION: In person

SALARY: $24,700.00 - $26,000.00 annual salary DOE

BENEFITS:

  • Paid time off
    • Up to three weeks of vacation, depending on hours worked
    • Sick time accrued at a rate of one hour for every 30 hours worked
  • Retirement plan (Simple IRA)