Sales and Marketing Intern

Job Description

ANNA New York is seeking a highly organized, proactive, and tech-savvy Sales and Marketing Intern to support both our sales and marketing teams. This hands-on role involves managing order entry, assisting with line sheets and spreadsheets, supporting digital B2B and D2C platforms, and helping with tradeshow preparation and execution. The ideal candidate thrives in a fast-paced environment, can juggle multiple tasks efficiently, and works collaboratively to ensure client satisfaction and smooth day-to-day operations across the company.

About Us

ANNA New York is a luxury home brand that elevates nature through design. Female-founded, we empower people across the globe to live, work, and entertain gracefully in the sanctuary of their homes. Founded in 2002 by Anna Rabinowicz, our collections feature luxurious palettes of materials, layering semi-precious gemstones with the finishing touches of 24k gold and pure silver to create pieces for the home which are both beautiful and functional.

The Role

This role supports the Vice President of Sales and Marketing while assisting with customer service for wholesale clients. The intern will serve as a key support to the wholesale team with internal company functions, helping grow revenue through both online and offline channels, and increasing brand exposure with existing and new retailers in North America. Reporting to the VP of Sales and working closely with Sales and Operations team members, this is a hands-on role requiring collaboration across departments and external partners to ensure client satisfaction and smooth operations.

Key Tasks and Responsibilities

• Assist the sales team with project management, pre- and post-market tasks, including sample requests, updating line sheets, data entry, price increases, tradeshow prep, and other operational needs.
• Handle daily purchase order entry and returns for dropship and independent accounts via B2B systems and retail/dropship portals.
• Support digital B2B and D2C platforms, including website maintenance, catalog imports, portal setup, inventory feeds, and content updates.
• Provide high-level customer service to assigned wholesale clients, assisting in communication and issue resolution.
• Collaborate with the Operations team on 3PL warehouse management to ensure timely shipments, resolve shipping issues, and maintain accurate order flow.
• Review open orders, help manage out-of-stock reports, and communicate ETAs to clients.
• Assist with updating and maintaining EDI catalogs and provide assortment updates to clients.
• Assist with data uploads and management on Shopify and other client-facing platforms.

Other Tasks and Responsibilities

• Support wholesale team during market, tradeshows, trunk shows, and events, including possible travel.
• Assist with new account onboarding and chargeback resolution.
• Maintain accurate client setup files and develop knowledge of each customer’s business model.
• Partner with the AR department on account collection, including pre-authorizing credit cards and supporting research, documentation, and client communication.

Ideal Candidate Competencies

• Responsible, professional, and attentive to detail
• Strong written and verbal communication skills
• Technology-focused and comfortable learning new digital platforms quickly
• Structured, proactive, and resourceful with the ability to multitask in a fast-paced environment
• Curiosity and willingness to investigate processes deeply
• Team player with adaptability to changing priorities
• Commitment to exceptional client service and a “no task too small” attitude
• Comfortable using Microsoft Excel, Word, and PowerPoint