Bilingual Mediation and Restorative Practices Specialist

The Bilingual Restorative Practices & Mediation Specialist provides direct restorative justice and mediation services in school and community settings, with a primary focus on bilingual (English/Spanish) service delivery. This role conducts mediation and restorative practice cases, completes required case documentation and database entry, and supports restorative processes for youth, families, and community members. The position reports to the Restorative Practices & Mediation Supervisor and works closely with program staff and community partners.
Responsibilities
Conduct restorative mediation and conflict resolution sessions with youth, families, and adults
Facilitate restorative practices including restorative conversations, circles, and agreement-building processes
Provide bilingual (English/Spanish) mediation services for community-based cases
Deliver in-school mediation and restorative interventions in partnership with local schools
Maintain accurate and timely case notes, agreements, follow-ups, and database entries
Track case progress and ensure documentation meets program and funder requirements
Follow up with participants to support agreement completion and accountability
Collaborate with supervisors, staff, volunteers, and AmeriCorps members on case support
Apply trauma-informed, culturally responsive, and equity-centered practices
Participate in required trainings, supervision, and team meetings
Qualifications
Bilingual fluency in English and Spanish (required)
Experience in mediation, restorative practices, conflict resolution, or related human services work
Strong communication skills and ability to facilitate difficult conversations
Experience with case documentation and data entry
Ability to work independently and as part of a team
Comfortable working with youth, families, schools, and community partners
Schedule & Work Environment
Flexible schedule required, including some evenings and occasional weekends
Work takes place in schools, community settings, and office/remote environments